Nancy Gondella

Town Clerk/Treasurer

Town Of Mendon

04.2002 - Current

Improved town record management by implementing a digital archiving system.
Assisted in the development of town policies and procedures, contributing to effective governance.
Managed all aspects of local elections, ensuring accurate and timely results reporting.
Provided exceptional customer service, addressing resident inquiries and resolving issues promptly.
Maintained accurate financial records, contributing to fiscally responsible budget management.
Ensured compliance with state regulations through diligent record keeping and documentation practices.
Supervised staff members effectively, promoting a collaborative work environment that prioritized quality service delivery to residents.
Participated in continuing education opportunities to stay up-to-date on industry trends and best practices in municipal administration.
Conducted thorough research on various topics as needed to inform policy decisions or address constituent concerns accurately.
Oversaw vital records management including birth certificates, marriage licenses, death certificates for proper handling.
Contributed to the preparation of annual reports highlighting accomplishments and progress within the municipality.
Facilitated smooth transitions during periods of leadership change by maintaining detailed records and assisting incoming officials with necessary guidance.
Handled sensitive information discreetly while maintaining confidentiality levels according to legal requirements.
Maintained public information service and responded to requests for information.
Supervised issuance of various licenses such as marriage, hunting, fishing and dog licenses.
Assisted in budget prep, expenditure review and budget administration.
Performed routine data entry or document management.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
Provided financial analysis support for key strategic projects, enabling informed decision-making by senior executives.
Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
Managed daily financial functions in collaboration with accounting and payroll personnel.