Nancy González
11594 Flor Del Sol St ,TX
Summary
Dynamic professional with a proven track record at Adundant Life Assisted Living Home, excelling in teamwork and customer service. Recognized for exceptional communication and problem-solving skills, I adapt quickly to new challenges while maintaining a keen attention to detail. Committed to enhancing client satisfaction through efficient and friendly service.
Overview
2025
2025
years of professional experience
Work History
Provedora
Adundant Life Assisted Living Home
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
House Cleaner
M&N Cleaning
El Paso, TX
05.2024 - 01.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
Flor Employee
Trendy Kidz
El Paso, TX
06.2023 - 12.2024
- Delegated tasks to employees to enhance productivity and workflow.
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted supervisor with feedback for employee performance evaluations.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
- Assisted with merchandise returns or exchanges efficiently while maintaining a high level of professionalism.
- Maintained a clean and safe retail environment with diligent attention to detail in cleaning and restocking tasks.
- Enhanced overall customer experience by offering timely support throughout their shopping journey—from initial inquiry until purchase completion.
Education
College - Social Work
UNIVERSIDAD AUTÓNOMA DE CD JUAREZ
Ciudad Juarez Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
Timeline
House Cleaner
M&N Cleaning
05.2024 - 01.2025
Flor Employee
Trendy Kidz
06.2023 - 12.2024
Provedora
Adundant Life Assisted Living Home
College - Social Work
UNIVERSIDAD AUTÓNOMA DE CD JUAREZ