Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Gordon

Des Moines

Summary

Dynamic professional with a proven track record in the City of Des Moines, showcasing exceptional problem-solving and teamwork skills. Excelled in enhancing safety and efficiency, with a keen eye for detail and a friendly, positive attitude. Achieved notable improvements in operational processes, demonstrating a strong ability to adapt and collaborate for superior service delivery.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

1997
1997
years of professional experience

Work History

Lead Poising Control

City of Des Moines
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Day Care Worker

Methodist Church
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Meticulously sanitized toys and play equipment.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
  • Encouraged good behaviors using positive reinforcement methods.
  • Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
  • Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
  • Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.

City Bus Driver

MTA
11.1976 - 11.1996
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
  • Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
  • Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
  • Monitored students and other passengers during transit to encourage safe transport.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Effectively communicated with other drivers via radio equipment during shifts to coordinate route updates or share vital information regarding incidents or delays.
  • Collaborated with dispatchers to resolve route issues, enhancing overall operational efficiency.
  • Successfully navigated complex routes and schedules, adapting to changes as necessary for efficient service delivery.
  • Promoted a positive image of the city transit system by maintaining a clean and well-kept vehicle.
  • Efficiently managed detours due to road construction or emergencies while still ensuring punctual arrival times for passengers.
  • Maintained excellent safety record with vigilant driving and adherence to traffic regulations.
  • Supported colleagues during peak hours by taking on additional routes when needed.

Education

Early Childhood Behavior - Child Development

DMAC
Ankeny, IA
05.1974

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Calm under pressure
  • Active listening

Timeline

City Bus Driver

MTA
11.1976 - 11.1996

Lead Poising Control

City of Des Moines

Day Care Worker

Methodist Church

Early Childhood Behavior - Child Development

DMAC

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Nancy Gordon