Summary
Overview
Work History
Skills
Timeline
Generic
NANCY GREER

NANCY GREER

Jacksonville,FL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

38
38
years of professional experience

Work History

Paralegal/Scheduler

The Law Offices Of Ron Sholes, PA
12.2022 - 09.2023
  • Prepared legal documents, motions, and pleadings
  • Communicated to clients via phone, email, and mail setting appointments and depositions
  • Maintain Client digital files with accuracy
  • Consistently on top of ever-changing schedules for Client appointments with Attorneys and Opposing Counsel
  • Support to Attorney and Office Staff

Client Care Coordinator

ComForCare Health Care
01.2020 - 12.2022
  • Responsible for scheduling Client's shifts with Employees to meet Client's needs based on Care Plan
  • Participates in Hiring needs, evaluation, and performance of Employees
  • Verified time records vs. shift schedules worked for accuracy for payroll and Client file documentation
  • Maintained confidentiality in all aspects with Clients and Employees
  • Determined needs for special assignment for complex cases, effectively assuring care plans are adhered to
  • Provided excellent customer service by following up with clients, prospective clients, mailing out applications and promptly responding to incoming calls
  • Trained staff on company policy procedures and expectations, use of time reporting app and caregiving services to be provided
  • Sought ways to improve processes and services provided by overseeing and giving Caregivers ways to improve their skills

Caregiver

Always Caring Home Care
12.2019 - 03.2020
  • Supported patient care excellence via planning and interpretation of Client Care Plan
  • Determined need for special assessment activities for complex cases, effectively handling care plans
  • Assist Client with personal hygiene care, ambulation, medication assistance/reminders, home therapy, light housekeeping, meal preparation, transportation, laundry
  • Provide meaningful companionship to Clients

Host/Cashier

Larkburger
01.2018 - 06.2018
  • Greeted customers entering store and responded promptly to customer ordering
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked, organized, and cleaned front lobby
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Checked personal identifications during alcohol sales
  • Set up sales displays prior to each shift
  • Assisted BOH with food preparation and dishwashing

Visitor Service Technician

Cherry Creek State Park
06.2017 - 02.2018
  • Providing effective, professional customer service and assistance to visitors
  • Responded to customer inquiries quickly and professionally to increase satisfaction
  • Cash and credit card transactions
  • Collect revenue, complete shift report and balance shift box before and at end of each shift
  • Document and report visitor complaints
  • Assist with special events/programs within the Park
  • Cleaning and light maintenance duties of interior and exterior of visitor center and offices

Personal Caregiver

Private Care
10.2011 - 03.2017
  • Maintained clean, safe, and well-organized patient environment.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided stay for in-hospital care.
  • Coordination with Home Therapy Agencies, Nurses and all physician/lab appointments.

Sr. Administrative Assistant

Aetna/Prudential
06.1985 - 10.2011
  • Sr. Administrative support from Team Lead to Executive level. Project planner, managed calendars, emails, travel, meeting coordination, orchestrated all Client on-site visits, quality assurance, detailed oriented, exceptional customer service.
  • Liaison for HR Contact Center for on-site employees. Assist Site Lead as the Hiring Manager to coordinate and oversee HIring processes. Maintained confidentiality of employee personnel files. Assist Site Lead with annual employee salary compensation process and company downsizing elimination process.
  • Budget Monitoring, Report Analysis, Spreadsheet Development
  • MS Office Word, Excel PowerPoint, Outlook

Skills

  • Administrative Support for Sr and Executive Staff
  • Manage Schedules, Emails, Travel, Expense Report
  • Communication
  • Flexible, Reliant and Trustworthy
  • Friendly, Positive Attitude
  • Meticulous and Organized
  • Microsoft, Word, Excel, PowerPoint, Outlook
  • Excels in Customer and Client Relations
  • Orchestrate On-Site Client Visits
  • HR Liaison, Coordinate and oversee Hiring process

Timeline

Paralegal/Scheduler

The Law Offices Of Ron Sholes, PA
12.2022 - 09.2023

Client Care Coordinator

ComForCare Health Care
01.2020 - 12.2022

Caregiver

Always Caring Home Care
12.2019 - 03.2020

Host/Cashier

Larkburger
01.2018 - 06.2018

Visitor Service Technician

Cherry Creek State Park
06.2017 - 02.2018

Personal Caregiver

Private Care
10.2011 - 03.2017

Sr. Administrative Assistant

Aetna/Prudential
06.1985 - 10.2011
NANCY GREER