Nancy Grune
Kapolei,HI
Summary
Accomplished Office Manager at Cardiology Associates, Inc., adept at streamlining operations and enhancing patient satisfaction. Expert in office management and customer service, with proven success in optimizing workflow and reducing supply waste by 20%. Skilled in fostering collaboration and clear communication, ensuring efficient scheduling and financial accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Office Manager
Cardiology Associates, Inc.
05.1992 - 08.2025
- Streamlined office operations by implementing efficient scheduling and communication protocols.
- Coordinated patient appointments, optimizing workflow and enhancing patient satisfaction.
- Managed financial records and invoicing processes, ensuring accuracy and compliance with regulations.
- Supervised administrative staff, fostering a collaborative environment to improve productivity.
- Oversaw inventory management of medical supplies, reducing waste through effective tracking procedures.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
Diploma - Medical Transcription
Cannon's Business College
Honolulu, HI01-1991
Diploma - Secretarial/Word Processing
Cannon's Business College
Honolulu, HI01-1988
James Campbell High School
Ewa Beach, HI06-1986
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Mail handling
- Scheduling
- Staff management
- Employee supervision
- Operations management
- Workflow optimization
- Meeting planning
Timeline
Office Manager
Cardiology Associates, Inc.
05.1992 - 08.2025
Diploma - Medical Transcription
Cannon's Business College
Diploma - Secretarial/Word Processing
Cannon's Business College
James Campbell High School
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