Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Gryglewicz

Wake Forest,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Quality Analyst/Accounting Assistant

HCL Of America
11.2017 - 08.2019
  • Analyzed quality and performance data to support operational decision-making.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
  • Participated in departmental meetings to establish short- and long-term strategy.
  • Consulted manuals and process documents to investigate malfunctions.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Entered figures using 10-key calculator to compute data quickly.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.

Administrative Assistant/Accounting Clerk

ManpowerGroup
09.2016 - 11.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

● Express Clearance Operations and Coordinator

FedEx:Trade Nteworks
10.2012 - 09.2016
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Education

Associate of Science - Business Administration

SUNY Empire State College
Saratoga Springs, NY

Skills

  • Audit processes
  • Quality Improvement
  • Quality processes
  • Data Analysis
  • Data Validation
  • Project Management
  • Procedural updates
  • Recordkeeping abilities
  • Customer Service

Timeline

Quality Analyst/Accounting Assistant

HCL Of America
11.2017 - 08.2019

Administrative Assistant/Accounting Clerk

ManpowerGroup
09.2016 - 11.2017

● Express Clearance Operations and Coordinator

FedEx:Trade Nteworks
10.2012 - 09.2016

Associate of Science - Business Administration

SUNY Empire State College

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Nancy Gryglewicz