Nancy Henderson
Joshua ,TX
Summary
Adept at elevating customer experiences, I significantly boosted satisfaction levels at G&J Auto Repair through expert complaint resolution and proactive service. My blend of skills in customer support and data entry, alongside a knack for maintaining product knowledge, ensured high-quality assistance. This approach not only resolved issues efficiently but also fostered a loyal customer base.
Overview
3
3
years of professional experience
Work History
Customer Service Officer
G&J Auto Repair
06.2022 - 02.2025
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Education
High School Diploma - Office Assistant
Tarrant County College - Northwest Campus
Fort Worth, TX02.2019
Skills
- Customer support
- Complaint handling
- Data entry
- Customer focus
Languages
Spanish
Professional Working
Timeline
Customer Service Officer
G&J Auto Repair
06.2022 - 02.2025
High School Diploma - Office Assistant
Tarrant County College - Northwest Campus
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