Nancy Hermes
Bastrop,TX
Summary
Results-driven RN with expertise in emergency department management and patient care coordination. Skilled in critical thinking and conflict resolution, focused on enhancing patient flow and operational efficiency. Demonstrated success in improving patient experiences through streamlined processes and collaborative care.
Overview
20
20
years of professional experience
Work History
Pre op/PACU RN
Ascension Seton
Austin, Texas
11.2025 - Current
- Monitored patient vital signs and assessed recovery progress post-anesthesia to ensure patient stability.
- Collaborated with surgical teams to ensure seamless transitions from surgery to recovery, enhancing patient experience.
- Administered medications to manage transition off anesthesia, alleviating side effects and supporting recovery.
Emergency Department Manager
Ascension Seton
Austin, Texas
11.2024 - 11.2025
- Oversaw daily operations of emergency department, ensuring optimal patient flow and resource allocation.
- Developed staff schedules to maintain adequate coverage during peak hours, supporting consistent patient care.
- Collaborated with physicians to streamline patient care processes.
- Streamlined communication between departments, enhancing collaborative service delivery for improved patient outcomes.
- Resolved patient concerns promptly to maintain high satisfaction levels.
Transfer Center RN
Ascension Seton
Austin, Texas
05.2024 - 11.2024
- Streamlined processes using various software and tools to enhance operational performance.
- Assisted physicians in identifying appropriate patient placements within Seton network and external facilities.
- Coordinated patient transportation between healthcare facilities to facilitate timely access to care.
House Supervisor
Ascension Seton
Austin, Texas
04.2019 - 05.2024
- Addressed guest complaints promptly and professionally.
- Coordinated interdepartmental communication to facilitate timely task completion.
- Guided staff in implementing new policies and procedures to enhance compliance and operational effectiveness.
- Conducted regular rounds on nursing units to evaluate staffing levels, safety protocols, and improve patient satisfaction.
Charge Nurse
Ascension Seton
Smithville, Texas
03.2018 - 04.2019
- Supervised nursing staff to enhance patient care quality and safety.
- Coordinated efficient patient admissions, discharges, and transfers to streamline patient flow.
- Provided direct patient care through assessments and treatments, improving patient outcomes.
Emergency Department Manager
Ascension Seton
Luling, Texas
08.2015 - 03.2018
- Managed daily operations of emergency department to enhance patient flow and reduce wait times.
- Coordinated staff schedules to maintain coverage during peak hours and minimize service disruptions.
- Developed training programs for new staff on protocols and procedures to ensure compliance and improve onboarding.
- Collaborated with physicians to streamline patient care processes.
Emergency Room Registered Nurse
Ascension Seton
Luling, Texas
05.2006 - 08.2015
- Assessed patient conditions and prioritized critical care in high-stress environments to ensure timely interventions.
- Administered medications and treatments according to established protocols.
- Educated patients and families on effective health management and provided clear discharge instructions to enhance recovery.
- Documented patient information accurately in electronic health records systems to maintain comprehensive patient histories.
Education
Master of Science - Nursing Administration
The University of Texas At Arlington
Arlington, TX01-2018
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX01-2011
Associate of Science - Nursing
Community College of Southern Nevada
Las Vegas, NV01-1997
Licensed Vocational Nurse - Nursing
Wharton County Junior College
Wharton, TX01-1988
Skills
- Patient triage
- Electronic health records
- Critical thinking
- Time management
- Effective communication
- Conflict resolution
Timeline
Pre op/PACU RN
Ascension Seton
11.2025 - Current
Emergency Department Manager
Ascension Seton
11.2024 - 11.2025
Transfer Center RN
Ascension Seton
05.2024 - 11.2024
House Supervisor
Ascension Seton
04.2019 - 05.2024
Charge Nurse
Ascension Seton
03.2018 - 04.2019
Emergency Department Manager
Ascension Seton
08.2015 - 03.2018
Emergency Room Registered Nurse
Ascension Seton
05.2006 - 08.2015
Master of Science - Nursing Administration
The University of Texas At Arlington
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate of Science - Nursing
Community College of Southern Nevada
Licensed Vocational Nurse - Nursing
Wharton County Junior College