Nancy Hernandez
Hillsboro
Summary
Dynamic Office Administrative Assistant with a proven track record at Lonestar Excavations, excelling in data entry and customer engagement. Recognized for enhancing operational efficiency through meticulous invoice processing and maintaining confidentiality. Strong verbal communication skills foster positive client interactions, ensuring a welcoming environment and contributing to overall business success.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Lonestar Excavations
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Teacher
Waxahachie ISD
08.2022 - 05.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Baker
Overflow Cafe'
01.2020 - 07.2020
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Initiated customer feedback system to gather insights on product preferences and areas for improvement.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
Education
BBA - Business Administration
Southwestern Assemblies of God University
Waxahachie, TX04-2022
Associate of Arts - Liberal Arts
Hill College
Hillsboro, TX05-2019
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Billing and invoicing
- Customer engagement
- Microsoft Word
- Office administration
- Microsoft PowerPoint
Languages
Spanish
Professional Working
Timeline
Office Administrative Assistant
Lonestar Excavations
05.2023 - Current
Teacher
Waxahachie ISD
08.2022 - 05.2023
Baker
Overflow Cafe'
01.2020 - 07.2020
BBA - Business Administration
Southwestern Assemblies of God University
Associate of Arts - Liberal Arts
Hill College
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