Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Nancy Hernandez

San Diego,CA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

GASTROENTEROLOGY

Scripps Green Hospital
04.2003 - 03.2025
  • Transporting and assisting patients before and after procedures
  • Assisting patients with personal needs and activities of daily living
  • Discharging patients and performing clerical duties
  • Assisting my department by stocking general supplies and equipment supplies
  • Sanitation of specialty devices

-initial step: via manual process of endoscope cleaning with high disinfectant solution to remove initial contaminants

-secondary step: via automated Sterilization by transferring the pre-cleaned endoscope to a STERIS machine for a complete sterilization cycle

  • Equipment Maintenance: Operate and maintain equipment such as STERIS machine and an equipment clean utility (ECU) including changing filters to ensure optimal performance.
  • Sterilization process: Ensure all GI scope tools, instruments and medical equipment are thoroughly clean and sterilized
  • Maintaining a sterile and clean environment at all times
  • Monitor expiration dates using the FIFO (First In, First Out) method
  • Filing data, verifying accuracy, and organizing data for efficient retrieval.

FOOD AND NUTRITION SERVICES

Scripps Green Hospital
11.2021 - 04.2023
  • Coordinated patient meal services, ensuring timely delivery and accuracy of meals
  • Ensured compliance with dietary restrictions, food safety regulations, and hospital policies
  • Collaborating with interdisciplinary teams, including nurses and medical staff, to provide comprehensive patient care
  • Implemented quality improvement initiatives to enhance patient satisfaction and nutritional outcomes
  • Monitor expiration dates using the FIFO (First In, First Out) method
  • Track inventory

BAKERY MANAGER

SPROUT FARMERS MARKET
01.2016 - 07.2021
  • Oversight of the Sprout bakery to ensure constancy and customer satisfaction
  • Responsible for employee training and product knowledge
  • Order supplies and merchandise needed for the bakery department
  • Train bakery cashiers
  • Coordinate employees in efforts to fill in needed shifts in other department
  • Ensure customer satisfaction

DELI ASSISTANT MANAGER

SPROUT FARMERS MARKET
02.2012 - 01.2016
  • Oversight of multiple employees in their day to day work duties
  • Perform payroll and responsible for employee's weekly schedules
  • Order bulk products for the entire store
  • Stock merchandise and ensure displays were always stocked
  • Train employees to be able to perform the following:
  • -handle the cash register
  • -general re-stocking
  • -professional customer service process
  • Cashier

SALES REPRESENTATIVE

THE HARNESS SHOP
02.2003 - 12.2011
  • Receptionist at The Harness Shop
  • Perform weekly payroll duties
  • Familiarize customers with product knowledge
  • Perform daily re-stocking and replenishing of inventory in multiple departments
  • Handled customers returns professionally and politely
  • Responsible for achieving personal weekly sale goals

Education

Nurse assistant certification - CNA

Pacific Health Educational Center
9466 Black Mountain Rd STE 260, San Diego, CA 9212
03.2024

Skills

  • Bilingual-English/Spanish
  • CPR/First Aid Certified
  • Microsoft Office, Word and Excel
  • Conflict resolution
  • Multitasking
  • Task prioritization
  • Customer service
  • Able to work in a team environment
  • Effective communicator
  • Highly motivated self-starter who takes initiative with minimal supervision
  • Confident, hard-working individual who is committed to achieving excellence
  • Attention to detail, empathetic, compassionate, problem solver
  • Relationship building
  • Training & Development

Accomplishments

  • Earned certification as a Certified Nursing Assistant
  • Trained over numerous staff on endoscopy unit policies and procedures.
  • Streamlined endoscopy set up by revamping existing procedures.
  • Reduced repair costs by performing routine equipment maintenance.

Certification

  • Certified Nursing Assistant

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

FOOD AND NUTRITION SERVICES

Scripps Green Hospital
11.2021 - 04.2023

BAKERY MANAGER

SPROUT FARMERS MARKET
01.2016 - 07.2021

DELI ASSISTANT MANAGER

SPROUT FARMERS MARKET
02.2012 - 01.2016

GASTROENTEROLOGY

Scripps Green Hospital
04.2003 - 03.2025

SALES REPRESENTATIVE

THE HARNESS SHOP
02.2003 - 12.2011

Nurse assistant certification - CNA

Pacific Health Educational Center