Nancy Herrera Garcia
Fort Worth,TX
Summary
Dynamic inventory control professional with experience at Albertsons Distribution Center, skilled in shipping and receiving, and adept at inventory audits. Proven track record of enhancing operational efficiency and accuracy through effective problem-solving and collaboration. Bilingual communicator, committed to delivering exceptional service and maintaining optimal stock levels.
Overview
7
7
years of professional experience
Work History
Inventory Control Clerk Associate
Albertsons Distribution Center
Roanoke, TX
10.2021 - Current
- Monitored inventory levels to ensure optimal stock availability and minimize discrepancies.
- Conducted regular cycle counts to maintain accuracy in inventory records and support operational efficiency.
- Utilized computerized inventory management systems to track shipments and streamline order processing.
- Collaborated with cross-functional teams to resolve inventory issues and enhance supply chain performance.
- Sorted and delivered materials to different work areas and staff.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Monitored product expiration dates, coordinating efforts with quality assurance teams to ensure compliance with company policies regarding shelf life management of products within the facility''s designated areas or locations.
- Managed returned goods efficiently by following established procedures for inspecting items before restocking them into the appropriate location within the warehouse.
Warehouse Fulfillment Associate
Amazon Fulfillment Center
Haslet, TX
12.2019 - 10.2021
- Coordinated daily shipping and receiving activities, ensuring accuracy in order processing.
- Trained new associates on safety protocols and operational procedures to enhance team performance.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed orders precisely for correct items, sizes and quantities.
- Recorded daily activities for inventory control.
- Monitored inventory levels, identifying discrepancies and implementing corrective measures to maintain stock accuracy.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
Bilingual Customer Service Representative
Walmart.com
Fort Worth, TX
02.2018 - 11.2019
- Delivered exceptional bilingual support to diverse customer inquiries across multiple communication channels.
- Resolved complex customer issues efficiently, enhancing overall satisfaction and loyalty.
- Maintained compliance with company policies while adapting to changing operational procedures seamlessly.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
Education
High School Diploma -
Foothill High School
Bakersfield, CASkills
- Shipping and receiving
- Warehouse operations
- Microsoft office
- Inventory audits
Languages
Spanish
Native or Bilingual
Timeline
Inventory Control Clerk Associate
Albertsons Distribution Center
10.2021 - Current
Warehouse Fulfillment Associate
Amazon Fulfillment Center
12.2019 - 10.2021
Bilingual Customer Service Representative
Walmart.com
02.2018 - 11.2019
High School Diploma -
Foothill High School