Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Huffman

Pinellas Park,FL

Summary

Dynamic Property Manager with a proven track record at ZRS Management LLC, excelling in tenant engagement and timely rent collection. Skilled in lease contract renewals and financial reporting, I foster positive landlord-tenant relationships, enhancing occupancy rates and tenant satisfaction through proactive communication and strategic marketing initiatives.

Overview

21
21
years of professional experience

Work History

Property Manager

ZRS Management LLC
02.2024 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Improved community engagement by organizing tenant appreciation events and feedback sessions.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.

Property Manager

Meadow Wood Property Co
04.2022 - 01.2024
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
  • Kept properties in compliance with local, state, and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Completed annual rent calculations using housing database software.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.

Property Manager

Michaelson Group Real Estate
10.2018 - 04.2022
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Developed comprehensive emergency response plan, improving preparedness for unexpected events.
  • Optimized property management software usage, enhancing operational efficiency.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Collected and maintained careful records of rental payments and payment dates.

Office Manager

Sirna & Sons Produce
10.2004 - 10.2013
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed senior-level personnel working in marketing and sales capacities.

Education

Bachelor of Arts - Business Administration

University of Puerto Rico
Rio Piedras
06-1988

Skills

  • Property oversight
  • Invoice collection expertise
  • Residential property inspections
  • Service-oriented approach
  • Timely rent collection management
  • Lease contract renewals
  • Team leadership
  • Leasing and sales management
  • Tenant engagement
  • Property inspections
  • Experience with eviction processes
  • Regular maintenance coordination
  • Capacity planning expertise
  • Office administration
  • Experience with fair housing compliance
  • Eviction process knowledge
  • Supplier relationship management
  • Financial reporting expertise
  • Possess a valid Florida driver's license

Languages

Spanish
Native or Bilingual

Timeline

Property Manager

ZRS Management LLC
02.2024 - Current

Property Manager

Meadow Wood Property Co
04.2022 - 01.2024

Property Manager

Michaelson Group Real Estate
10.2018 - 04.2022

Office Manager

Sirna & Sons Produce
10.2004 - 10.2013

Bachelor of Arts - Business Administration

University of Puerto Rico

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Nancy Huffman