Nancy Hutchinson
Concord,NH
Summary
A seasoned Kitchen Manager and former Owner of Northwood Diner, I excel in food production management and fostering team collaboration. My leadership significantly reduced food waste and consistently surpassed health inspection standards, enhancing customer satisfaction and revenue through efficient operations and strong relationship-building.
Payroll professional with strong background in payroll management, compliance, and system implementation. Known for driving process improvements and ensuring payroll accuracy and timeliness. Collaborative team player focused on achieving results and adapting to changing needs. Expertise in regulatory requirements.
Financial specialist with experience in managing accounts and financial records. Demonstrates strong ability to collaborate within teams and adapt to changing business needs while consistently achieving results. Skilled in accounts payable/receivable, financial reporting, and reconciliation. Known for reliability, efficiency, and strategic problem-solving in financial operations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Eggshell Restaurant
04.2007 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Managing the business from day to day from the back of the house to the front of the house.
- providing safe environment for the customer and employee's.
Owner
Northwood Diner
05.1996 - 05.2004
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
Education
GED -
Coe Brown
Northwood, NH06-1983
Skills
- Kitchen equipment operation and maintenance
- Cleaning and sanitation
- Food production management
- Recipes and menu planning
- Order delivery practices
- Menu development
- Food plating and presentation
- High-volume dining
- Kitchen staff coordination
- Sanitation
- Scheduling
- Purchasing
- Communication
- team leadership
- time management
Accomplishments
- Supervised team of 12 staff members.
- Achieved saving food costs by completing food waste sheet with accuracy and efficiency.
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Kitchen Manager
Eggshell Restaurant
04.2007 - Current
Owner
Northwood Diner
05.1996 - 05.2004
GED -
Coe Brown
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