General Manager
Restaurant - Deli - Bed&Breakfast - Own Business
- Interacted well with customers to build connections and nurture relationships.
- Cultivated strong relationships with customers, vendors, and owners to ensure long-term success and loyalty.
- Assisted in recruiting, hiring and training of team members.
- Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction.
- Developed and executed plans for business growth and expansion.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing solid managerial strategies.
