Nancy Jones

• Deliver outstanding care to toddlers while adeptly managing household tasks and attending to additional responsibilities as delegated by the family.
• Curated and facilitated educational activities, fostering engaging experiences to stimulate cognitive and developmental growth in children.
• Maintained open and effective communication with families, ensuring timely updates and proactively addressing their needs for a seamless partnership in childcare.

• Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Process high-volume transactions, averaging 200-300 per busy day via the Point-of-Sale system.
• Manage large deposits at the end of each shift, ensuring proper security protocols.
• Train new bartenders and barbacks to help maintain a talented team.

• Anticipated customer needs, learned drink preferences, and maximized customer satisfaction in a high-volume setting while working collaboratively with several other bartenders.
• Promoted specialty food and drinks to increase bar profits, while handling transactions and ensuring accurate reporting.

• Oversaw guest experiences, ensuring exceptional service and resolving any complaints regarding food quality and service.
• Managed day-to-day operations, supervised employees, and maintained a positive work environment.
• Handled end-of-shift checkouts, balanced cash drawers, and processed deposits for secure transactions.