Summary
Overview
Work History
Education
Skills
Timeline
Generic

Schela Whitehead

Ozark,AL

Summary

Sales associate with extensive experience at Walmart, driving significant sales growth and improving customer satisfaction. Proficient in point-of-sale operations and adept at building strong customer relationships. Recognized for exceptional problem-solving skills and effective inventory management, contributing to overall team success and operational efficiency.

Overview

9
9
years of professional experience

Work History

Sales Associate

Walmart
Ozark, AL
07.2021 - Current
  • Facilitated achievement of daily sales goals by assisting teammates with sales-processing tasks.
  • Resolved customer complaints professionally to enhance service quality.
  • Executed transactions efficiently using point-of-sale system.
  • Delivered accurate information regarding products, prices, and services to customers.
  • Cultivated relationships with peers and management to promote team collaboration.
  • Systematized stockroom organization by size, color, or style for improved inventory management.
  • Processed payments and ensured accuracy in providing change.

Nursing Assistant

Madison Heights
Enterprise, AL
03.2018 - 06.2021
  • Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Sales Associate

Walmart
Ozark, AL
01.2016 - 03.2018
  • Provided information on store, products, and services through incoming calls.
  • Ensured exceptional customer service by greeting shoppers upon entry.
  • Assisted customers in finding specific products and answering feature-related inquiries.
  • Organized shelves and unboxed new merchandise to enhance item presentation.
  • Processed payments accurately and issued correct change to uphold financial integrity.

Education

High School Diploma -

Barbour County High School
Clayton, AL
05-2005

Skills

  • Point of sale
  • Inventory management
  • Customer service
  • Product knowledge
  • Sales processing
  • Visual merchandising
  • Hospitality and accommodation
  • Team building
  • Verbal/written communication
  • Problem solving
  • Relationship building
  • Communication skills
  • Time management
  • Multitasking Abilities

Timeline

Sales Associate

Walmart
07.2021 - Current

Nursing Assistant

Madison Heights
03.2018 - 06.2021

Sales Associate

Walmart
01.2016 - 03.2018

High School Diploma -

Barbour County High School

Similar Profiles

CREATE PROFILE