Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Nancy Kakpindi

Silver Spring,MD

Summary

Proven Medication Technician with a strong background in healthcare regulations and patient support, demonstrated during tenure at MYNAC Group of Company. Skilled in medication administration and fostering resident satisfaction, I excel in safety management and emergency response, ensuring high-quality care and efficiency in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medication Technician

MYNAC Group of Company
07.2024 - Current
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.

DSP

Wholistic Services Inc.
06.2024 - Current
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.

House Manager

Wholistic Services Inc
01.2020 - 06.2024
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
  • Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
  • Organized social activities for residents to promote camaraderie and engagement within the community.
  • Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
  • Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
  • Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
  • Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
  • Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
  • Assisted residents with daily hygiene and living tasks.
  • Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
  • Prevented unauthorized access into residential facilities by monitoring security systems regularly.
  • Provided exceptional customer service to both prospective renters during tours and current residents throughout their stay at the property.
  • Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
  • Ensured compliance with local housing regulations by staying current on updates and making necessary adjustments to policies or practices accordingly.
  • Developed strong relationships with residents, fostering a positive and supportive living community.
  • Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
  • Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and persons satisfaction.

DSP

Wholistic Services Inc
12.2018 - 01.2020
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.

Education

Bachelor of Science -

Fourah Bay College University of Sierra Leone
Freetown, Sierra Leone
04-2012

Associate of Arts -

Milton Margai College of Education And Technology
Freetown Sierra Leone
07-2007

High School Diploma -

Methodist Girls High School
Freetown, Sierra Leone
07-2004

Skills

  • Medication administration
  • Medication reconciliation
  • Healthcare regulations
  • Pharmacy knowledge
  • Adherence to protocols
  • Safety management
  • Daily living assistance
  • Vital signs monitoring
  • Patient observation
  • Privacy and confidentiality
  • Insurance verification
  • Emergency response
  • Resident support

Accomplishments

    I have made a significant accomplishment in empowering the Population I work with live a fulfilling life by fostering their independence and promoting community integration through support and advocacy.

    I have been an active listener through effective communication in addressing the needs and wants of the the People I work with.

Certification

CMT

CPR / First Aid

High School Certificate

College Diploma

Degree

Languages

English
Professional Working

Timeline

Medication Technician

MYNAC Group of Company
07.2024 - Current

DSP

Wholistic Services Inc.
06.2024 - Current

House Manager

Wholistic Services Inc
01.2020 - 06.2024

DSP

Wholistic Services Inc
12.2018 - 01.2020

Bachelor of Science -

Fourah Bay College University of Sierra Leone

Associate of Arts -

Milton Margai College of Education And Technology

High School Diploma -

Methodist Girls High School

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Nancy Kakpindi