Nancy Kakpindi
Silver Spring,MD
Summary
Proven Medication Technician with a strong background in healthcare regulations and patient support, demonstrated during tenure at MYNAC Group of Company. Skilled in medication administration and fostering resident satisfaction, I excel in safety management and emergency response, ensuring high-quality care and efficiency in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medication Technician
MYNAC Group of Company
6301 Ivy Ln #700, Greenbelt, MD 20770
07.2024 - Current
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
DSP
Wholistic Services Inc.
2209 Varnum Street Mt Rainier MD, 29712
06.2024 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
House Manager
Wholistic Services Inc
2209 Varnum Street, Mt Rainier, MD 20712
01.2020 - 06.2024
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Assisted residents with daily hygiene and living tasks.
- Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
- Prevented unauthorized access into residential facilities by monitoring security systems regularly.
- Provided exceptional customer service to both prospective renters during tours and current residents throughout their stay at the property.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
- Ensured compliance with local housing regulations by staying current on updates and making necessary adjustments to policies or practices accordingly.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and persons satisfaction.
DSP
Wholistic Services Inc
2209 Varnum Street. Mt Rainier, MD 20712
12.2018 - 01.2020
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
- Maintained entire family's schedule and organized events.
Education
Bachelor of Science -
Fourah Bay College University of Sierra Leone
Freetown, Sierra Leone04-2012
Associate of Arts -
Milton Margai College of Education And Technology
Freetown Sierra Leone07-2007
High School Diploma -
Methodist Girls High School
Freetown, Sierra Leone07-2004
Skills
- Medication administration
- Medication reconciliation
- Healthcare regulations
- Pharmacy knowledge
- Adherence to protocols
- Safety management
- Daily living assistance
- Vital signs monitoring
- Patient observation
- Privacy and confidentiality
- Insurance verification
- Emergency response
- Resident support
Accomplishments
I have made a significant accomplishment in empowering the Population I work with live a fulfilling life by fostering their independence and promoting community integration through support and advocacy.
I have been an active listener through effective communication in addressing the needs and wants of the the People I work with.
Certification
CMT
CPR / First Aid
High School Certificate
College Diploma
Degree
Languages
English
Professional Working
Timeline
Medication Technician
MYNAC Group of Company
07.2024 - Current
DSP
Wholistic Services Inc.
06.2024 - Current
House Manager
Wholistic Services Inc
01.2020 - 06.2024
DSP
Wholistic Services Inc
12.2018 - 01.2020
Bachelor of Science -
Fourah Bay College University of Sierra Leone
Associate of Arts -
Milton Margai College of Education And Technology
High School Diploma -
Methodist Girls High School