Nancy Karobia

• Analyzed title documents to identify potential issues and resolve any discrepancies.
• Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
• Contacted State Motor Vehicle Department to determine status of pending titles.
• Performed routine data entry or document management.

Organized and prepared tax and title documents to transfer ownership of property.

• Responded to in-person and telephone requests for information from general public, financial institutions and other involved parties.
• Performed data entry and other administrative tasks to keep records and files organized and accurate.

• Received and processed duplicate title requests made by client (Volkswagen and Hyundai) with a 98% accuracy.
• Persistently followed through with DMVs on requests made until a resolution was made on each request that was pending.
• Trained and mentored new team members in repo to auction and state to state requests, until they got up to speed.
• Implemented strategies by creating letters that would be sent to the DMV's requesting unprocessed titles and paperwork back. This helped in easing the process and increase output while staying in compliance.

• Sorted and processed incoming reports before putting data into processing software.
• Analyzed current data records to provide detailed reports.
• Conducted audits of existing data entry processes.
• Compared transcribed data with source document to detect and correct errors.
• Managed workflow scheduling, data entry and accuracy verification for large data projects.
• Kept optimal quality levels to prevent critical errors and report team performance targets.

• Managed workflow schedule, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Maintained computer and physical filling systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, deposits and recordkeeping.
• Sourced vendors and trusted to be a project manager for special project needs as well as negotiate contracts.
• Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.