Nancy Keenan
Lakehead,CA
Summary
Seeking employment opportunity that will enable me to utilize my skills and work experience to our mutual benefit.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2025
2025
years of professional experience
Work History
Data Entry / Claims Processor
Blue Shield Of California
- Processed insurance claims to pay correctly according to benefits
- Knowledge of HCPC codes and ICD diagnostic codes
- Maintained average accuracy of 97%
Operations Manager / Asst Systems Administrator
Surya Inc
- Responsible for a variety of functions to support daily operations
- System updates, Order Maintenance, IT Server back-up
- Inventory Controller / Reconciliation maintaining daily accurate on-hand counts
- Schedule and coordinate all resources required in our off shore production facility to effectively meet customer commitments in USA distribution center
- Training staff of new workflow processes and software changes
Shipping / Allocations Manager
Surya Inc
- Managed a shipping crew of 8-10 employees
- Prepared monthly shipping projections based on sales, production, and on time finished goods
- Allocation of purchase orders (pick tickets) according to on/hand inventory, sold units, and order completion dates
- Member of Production and Planning Team
Assistant Manager / Sales Clerk
Fast Break Inc. / Subway
- Current
- Opening and Closing store
- Daily bookkeeping
- Store sales and cash reconciliation
- Store merchandising
- Inventory control
- Weekly spot counts
- Training employees
- Order store product
- Experienced managerial skills
- Food handling certificate
- Knowledgeable in daily business operations
Operations Manager
Klub Klondike
10.2017 - 03.2020
- Manager of restaurant and bar
- Menu planning and daily specials
- Coordinating, planning, executing private parties and SPECIAL events
- Purchasing, receiving, inventory control
Education
Diploma - General Studies
Poway High School
Poway CA1985
Skills
- Kitchen Management Experience
- 50 WPM Typing
- Microsoft NT
- Excel
- Word
- Outlook
- Management Experience
- Bookkeeping
- Invoicing
- Accounts Payable
- Accounts Receivable
- Inventory Control
- Insurance coverage verification
- Customer service
- Eligibility determination
- Prior authorization processing
- Documentation skills
- Collaborative relationships
- Patient rapport
- Information verification
- Documentation processing
- Teamwork and collaboration
- Database management
- Business correspondence
- Problem-solving
- Time management
- Effective communication
- Teamwork skills
- Computer proficiency
- Self motivation
- Documentation
- Professionalism
Additionalinformation - Skillssummary
Able to ensure execution of all policies and procedures, administrative responsibilities, and completion of compliance related projects in a timely manner.
Assessments
Retail customer service, Proficient, 12/01/20, Comprehending and responding to retail customer needs
Timeline
Operations Manager
Klub Klondike
10.2017 - 03.2020
Data Entry / Claims Processor
Blue Shield Of California
Operations Manager / Asst Systems Administrator
Surya Inc
Shipping / Allocations Manager
Surya Inc
Assistant Manager / Sales Clerk
Fast Break Inc. / Subway
- Current
Diploma - General Studies
Poway High School
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