Nancy Kelliher
Edina,MN
Summary
As demonstrated, I have a solid base of knowledge and professional competence through the duties and responsibilities of my management, sales , and dog sitting experience. These responsibilities have given me a strong background in the interpersonal skills needed to successfully deal with people at many different levels and the ability to problem-solve.
I am a self-motivated fast learner whose attributes include an outgoing personality, a professional demeanor, and the ability to work well independently or as part of a team effort.
I would appreciate the opportunity to speak with you personally to discuss how I can contribute to your company . I am available for an interview and can be reached, or message left, at the above address or telephone number.
Thank you for your time and consideration.
Overview
32
32
years of professional experience
Work History
Dog Walker/House and Pet Sitter
These Paws Were Made For Walkin'
Minneapolis, MN
03.2006 - Current
- Provide all care: daily walks, feedings, grooming, basic dog training /obedience training, administer prescriptions/ supplements and transportation to medical provider (ER or Vet) when necessary.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations, and confrontations with other problematic dogs and people.
- Reported dog behavior issues, medical concerns to owner for prompt resolution.
- Educated clients on proper nutrition, exercise routines, grooming techniques and other pet-related topics.
- Handled emergency situations calmly and efficiently while ensuring the safety of both the animal and themselves.
- Implemented new procedures and changes to our existing contract and services to establish a more effective and profitable business.
- Grew client base by 59% since first day of hire.
Job Developer/Alumni Coordinator
The Art Institutes International Minnesota
Minneapolis, MN
03.2003 - 03.2006
- Identified new companies and increased employer database to secure employment opportunities for recent graduates for all eight degree programs. Utilized several resources to achieve this growth which included; phone and email solicitation, outside sales calls, involvement in professional organizations, trade shows, and internet research.
- Exceeded sales goals every quarter by at 35%, increased employer satisfaction results by 29%, placed over 100+ recent graduates and alumni in job markets, increased new business contacts and job orders by 23%, increased internship involvement of students by 19% and increased placement standing from #11 to #2 among our 31 schools nationwide.
- Assisted past alumni with job search, secured alumni guest speakers, and organized alumni events on campus. Additional activities included member of graduation and volunteer committee, coordinated quarterly internship and job fairs, employer appreciation luncheons, and created a job shadow program for students.
Corporate Sales Manager
Radisson Plaza Hotel
Minneapolis, MN
07.2000 - 03.2003
- Achieved hotel revenue, profit, and customer satisfaction goals by negotiating group business and coordinating the execution of the business with all operating departments.
- Successfully worked with established accounts and completed approximately 150+ solicitation calls/outside calls per month to gain new accounts for the hotel to meet my booking goal of 1.4 million in revenue per year.
- Responsible to prepare booking and solicitation report, 30-60-90 day action plans, and activity report to be presented to Director of Sales monthly.
- Awarded Employee of the Month for July 2002 for Outstanding Service.
District Operations Manager
Hees Petroleum
Madison, WI
05.1992 - 05.2000
- Responsible for all facets of daily operations and merchandising of two small upscale grocery stores with excess of $2 million in annual sales.
- Direct supervisor for 17 -20 employees, including hiring, evaluations, and disciplinary actions.
- Developed operating budgets for each store and worked cooperatively with vendors to control expenses, eliminate waste and reduce overhead costs.
- Monitored store budgets regularly to ensure financial objectives were met or exceeded.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Bachelor of Arts - Communication
University of Wisconsin - Madison
Madison, WI05-1992
Skills
- Excellent customer service
- Highly organized and attention to detail
- Strong client communication
- Problem-Solving
- Task Management
Timeline
Dog Walker/House and Pet Sitter
These Paws Were Made For Walkin'
03.2006 - Current
Job Developer/Alumni Coordinator
The Art Institutes International Minnesota
03.2003 - 03.2006
Corporate Sales Manager
Radisson Plaza Hotel
07.2000 - 03.2003
District Operations Manager
Hees Petroleum
05.1992 - 05.2000
Bachelor of Arts - Communication
University of Wisconsin - Madison
Similar Profiles
Vidhi GuptaVidhi Gupta
HR Supervisor at Walkin Manpower SolutionHR Supervisor at Walkin Manpower Solution
Victoria HowardVictoria Howard
Clinic Assistant at Wellington Walkin ClinicClinic Assistant at Wellington Walkin Clinic
Alexandru MaciucaAlexandru Maciuca
Serveur polyvalent at Walkin ThaiServeur polyvalent at Walkin Thai
Isabel DuncanIsabel Duncan
In-Home Nanny at Laura MarkIn-Home Nanny at Laura Mark
Ivan CrespoIvan Crespo
Shipt Shopper at ShiptShipt Shopper at Shipt