Luis Jimenez
Las Vegas,NV
Summary
Dynamic team leader with a proven track record of enhancing employee's performance by coaching and mentoring. Quick learner that thrives in a fast- paced team environment and willing to work individually as the opportunity dictates
Overview
3
3
years of professional experience
Work History
Team Member/ Team Leader (12/2022)
Whataburger
El Paso, Texas
05.2022 - 03.2025
- Improved employee performance, coaching and inspiring team members to achieve targets
- Assisted in recruiting new talent and participated in interviews
- Helped team members move upward with ongoing training, mentoring and development strategies
- Developed positive customer relationships through friendly greeting and excellent service.
- Collaborated with team members to achieve daily goals.
- Monitored operations and reviewed records and metrics to understand company performance.
- Resolved customer issues promptly in a professional manner.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Collaborated with team members to achieve project milestones within set deadlines.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Rotated through series of different stations based on team needs.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Operated cash registers to process payments from customers.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Monitored expiration dates on food items for freshness assurance.
- Completed day-to-day duties accurately and efficiently.
Warehouse worker
UniFirst
Henderson, Nevada
10.2021 - 02.2022
- Inspected quality, quantity and availability of goods against records
- Lifted weights of up to 50lbs while minimizing risk of personal injury
- Avoided safety hazards by correctly operating company tools and equipment
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Packed boxes and stock using organizational guidelines.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Investigated any reported problems regarding shipping errors or damages.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Education
High School Diploma -
Green Valley High School
Henderson, NV05-2021
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Team building
- Customer service
- Inventory management
- Quality control
- Safety management
- Time management
- Heavy lifting
- Problem-solving
- Hospitality and accommodation
- Cleaning
- Cash handling
- Point-of-sale system
- Training and mentoring
- Order preparation
- Attention to detail
Languages
- English, fluent
- Spanish, intermediate
Timeline
Team Member/ Team Leader (12/2022)
Whataburger
05.2022 - 03.2025
Warehouse worker
UniFirst
10.2021 - 02.2022
High School Diploma -
Green Valley High School