PROFESSIONAL SUMMARY
Overview
Work History
Skills
Timeline

NANCY KOSKELA

Flagship Culinary
Hayward,CA
18
years of professional experience

Dynamic culinary professional with a strong work ethic and a proven track record in customer service and team leadership. Successfully managed operations at high-volume venues, ensuring cleanliness and quality while building lasting customer relationships. Proficient in inventory management and food safety standards, complemented by exceptional multitasking and organizational skills.

Work History

Cafe Admin

Flagship Culinary | 08.2026 - Current

Support multiple Chefs, and staff with any/all administrative duties.

Food Service Clerk

11 Months
AIMS Charter School | 08.2025 - 07.2026
  • Managed food inventory, ensuring freshness and adherence to safety standards.
  • Assisted in meal preparation, following dietary guidelines and student preferences.
  • Provided excellent customer service to students and staff, addressing inquiries promptly.
  • Maintained cleanliness and organization of food service areas, enhancing operational efficiency.

Front of House Employee

5 Years 10 Months
Meta | 06.2019 - 04.2025
  • Maintained high levels of cleanliness throughout the dining area.
  • Built relationships with regular customers through friendly conversations and personalized attention.
  • Developed comprehensive knowledge of restaurant menu items and preparation methods.
  • Flagship culinary

Child Nutrition Assistant

3 Years 5 Months
Hayward Unified School District | 01.2016 - 06.2019
  • Prepared nutritious meals for children according to government nutrition standards.
  • Maintained a clean and sanitary work environment, including washing dishes and utensils, sweeping floors, wiping down tables and counters.
  • Monitored food production processes to ensure that products are safe for consumption.
  • Provided customer service to students in the cafeteria by greeting them and responding to questions or requests.

Culinary Site Manager

2 Years
Rebecca Jean Catering @ Tesla | 01.2014 - 01.2016
  • Directed site activities to foster smooth and efficient operations.
  • Maintained accurate records of all activities related to job sites, such as labor hours worked and materials used.
  • Recruited qualified personnel for various positions at job sites while adhering to company policies regarding hiring practices.
  • Monitored inventory levels at job sites regularly in order to prevent shortages or overages of supplies.

Front Desk Receptionist

1 Year
Fremont Eye Care | 01.2013 - 01.2014
  • Planned and developed work schedules to deliver adequate service.
  • Oversaw personnel to maintain adequate staffing and minimize overtime.
  • Support 6 physicians, and staff members with any administrative needs.

Front Desk Receptionist

5 Years
Center For Dermatology | 01.2009 - 01.2014
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
  • Processed payments received from customers via cash or credit card transactions accurately and efficiently.
  • Performed data entry and administrative duties such as filing, scanning documents, updating databases.
  • Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed.
  • Handled multi-line phone system and promptly transferred calls.

Skills

Strong work ethic
Multitasking and organization
Customer service
Phone etiquette

Timeline

Cafe Admin

Flagship Culinary
08.2026 - CurrentRead More

Food Service Clerk

AIMS Charter School
08.2025 - 07.2026Read More

Front of House Employee

Meta
06.2019 - 04.2025Read More

Child Nutrition Assistant

Hayward Unified School District
01.2016 - 06.2019Read More

Culinary Site Manager

Rebecca Jean Catering @ Tesla
01.2014 - 01.2016Read More

Front Desk Receptionist

Fremont Eye Care
01.2013 - 01.2014Read More

Front Desk Receptionist

Center For Dermatology
01.2009 - 01.2014Read More
NANCY KOSKELA