PROFESSIONAL SUMMARY
Overview
Work History
Skills
Timeline

NANCY KOSKELA

Flagship Culinary
Hayward,CA
18
years of professional experience

Dynamic culinary professional with a strong work ethic and a proven track record in customer service and team leadership. Successfully managed operations at high-volume venues, ensuring cleanliness and quality while building lasting customer relationships. Proficient in inventory management and food safety standards, complemented by exceptional multitasking and organizational skills.

Work History

Cafe Admin

2 Months
Flagship Culinary | 08.2026 - Current

Support multiple Chefs, and staff with any/all administrative duties.

Food Service Clerk

11 Months
AIMS Charter School | 08.2025 - 07.2026
  • Managed food inventory, ensuring freshness and adherence to safety standards.
  • Assisted in meal preparation, following dietary guidelines and student preferences.
  • Provided excellent customer service to students and staff, addressing inquiries promptly.
  • Maintained cleanliness and organization of food service areas, enhancing operational efficiency.

Front of House Employee

5 Years 10 Months
Meta | 06.2019 - 04.2025
  • Maintained high levels of cleanliness throughout the dining area.
  • Built relationships with regular customers through friendly conversations and personalized attention.
  • Developed comprehensive knowledge of restaurant menu items and preparation methods.
  • Flagship culinary

Child Nutrition Assistant

3 Years 5 Months
Hayward Unified School District | 01.2016 - 06.2019
  • Prepared nutritious meals for children according to government nutrition standards.
  • Maintained a clean and sanitary work environment, including washing dishes and utensils, sweeping floors, wiping down tables and counters.
  • Monitored food production processes to ensure that products are safe for consumption.
  • Provided customer service to students in the cafeteria by greeting them and responding to questions or requests.

Culinary Site Manager

2 Years
Rebecca Jean Catering @ Tesla | 01.2014 - 01.2016
  • Directed site activities to foster smooth and efficient operations.
  • Maintained accurate records of all activities related to job sites, such as labor hours worked and materials used.
  • Recruited qualified personnel for various positions at job sites while adhering to company policies regarding hiring practices.
  • Monitored inventory levels at job sites regularly in order to prevent shortages or overages of supplies.

Front Desk Receptionist

1 Year
Fremont Eye Care | 01.2013 - 01.2014
  • Planned and developed work schedules to deliver adequate service.
  • Oversaw personnel to maintain adequate staffing and minimize overtime.
  • Support 6 physicians, and staff members with any administrative needs.

Front Desk Receptionist

5 Years
Center For Dermatology | 01.2009 - 01.2014
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
  • Processed payments received from customers via cash or credit card transactions accurately and efficiently.
  • Performed data entry and administrative duties such as filing, scanning documents, updating databases.
  • Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed.
  • Handled multi-line phone system and promptly transferred calls.

Skills

Strong work ethic
Multitasking and organization
Customer service
Phone etiquette

Timeline

Cafe Admin

Flagship Culinary
08.2026 - CurrentRead More

Food Service Clerk

AIMS Charter School
08.2025 - 07.2026Read More

Front of House Employee

Meta
06.2019 - 04.2025Read More

Child Nutrition Assistant

Hayward Unified School District
01.2016 - 06.2019Read More

Culinary Site Manager

Rebecca Jean Catering @ Tesla
01.2014 - 01.2016Read More

Front Desk Receptionist

Fremont Eye Care
01.2013 - 01.2014Read More

Front Desk Receptionist

Center For Dermatology
01.2009 - 01.2014Read More
NANCY KOSKELA