Nancy Kozlowski

Provides management of daily operations for a boutique optometric practice.

• Thoroughly oversees office staff to ensure optimal job performance.
• Instrumental in growing the business 300%
• Facilitates positive work environment by addressing employee concerns promptly and fostering culture of mutual respect.
• Personally guarantees patient care and satisfaction.
• Leads the marketing and advertising for the practice to drive new business.
• Enhances team productivity by delegating tasks and effectively overseeing daily workflow.
• Streamlined front office operations by implementing practice management.
• Took the initiative to establish the practice's digital presence, including website, Facebook, Google and Instagram.
• Provides financial management for the office, ensuring that all accounts are reconciled and supervises staff to obtain full payment from insurance.
• Serves as Medicare and insurance expert for the practice.
• Coordinates with other medical specialists to arrange for continuity of care for patients.
• Provides effective vendor management and contract negotiation.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Maintained connections with clients to encourage repeat business and referrals.

Managed the optometric portion of a multidisciplinary practice. Ensured that the optometric practice integrated fully into the overall business strategy.

• Instrumental in establishing optometric portion of a multidisciplinary practice.
• Managed billing for the optometric side of the practice, communicated with insurance companies, invoiced patients.
• Created and implemented sales and marketing plans to provide further business volume increase.
• Identified vendors and negotiated pricing to ensure competitive rates for supplies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.