Nancy Langlois
Norwich
Summary
Compassionate and dependable caregiver with experience at The Arc Eastern Connecticut, enhancing clients' independence through personalized care plans. Skilled in meal preparation and emotional support, I excel in building strong relationships while maintaining high standards of personal hygiene and cleanliness. Committed to improving quality of life for individuals with diverse needs.
Overview
8
8
years of professional experience
Work History
Care Giver
The Arc Eastern Connecticut
04.2024 - 08.2025
- Assisted clients with daily living activities, enhancing independence and quality of life.
- Provided compassionate support to individuals with intellectual and developmental disabilities.
- Implemented individualized care plans, ensuring adherence to specific needs and preferences.
- Collaborated with multidisciplinary teams to coordinate comprehensive care services.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Associate
Home Depot
09.2017 - 04.2024
- Assisted customers with product selection to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained organized merchandise displays to optimize sales opportunities.
- Collaborated with team members to achieve store sales goals.
- Responded promptly to customer inquiries, ensuring satisfaction and loyalty.
- Executed inventory management tasks, contributing to accurate stock levels.
- Participated in promotional events to increase brand visibility and engagement.
- Trained new associates on operational procedures and customer service techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Norwich Adult Education
Norwich, CTSkills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Meal preparation
- Flexible schedule and availability
Timeline
Care Giver
The Arc Eastern Connecticut
04.2024 - 08.2025
Sales Associate
Home Depot
09.2017 - 04.2024
High School Diploma -
Norwich Adult Education