Nancy Leggens
Wilmington,NC
Summary
Patient-oriented Dental Assistant bringing over 20 years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Dental Assistant
Wilmington Holistic Dentistry
Wilmington, NC
04.2023 - Current
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Dental Assistant
East Carolina University School of Dental Medicine
Bolivia, NC
11.2021 - 03.2023
- Offering excellent clinical and customer service relations skills gained through fourteen years of experience within a high- volume dental practices
- Display a warm, friendly demeanor and gentle touch during all dental procedures, earning consistent praise from patients and employers
- Efficient and precise in chair side dental assisting.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Dental Assistant
AMG Healthcare Services, Inc
Camp Lejeune, NC
11.2020 - 09.2021
- I worked at a dental clinic at Camp Lejune.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Dental Assistant/Front Desk
Dunes Dental Associates
Myrtle Beach, SC
05.2006 - 06.2020
- Efficiently manage patient care , office , and laboratory duties
- Expose and process dental X-rays
- Maintain patient records and lab equipment
- Sterilize instruments ;assist office manager with patient scheduling, billing, and insurance claims; and educate patients on postoperative and general oral healthcare
- Maintain clean , sterile and positive environments , optimizing patient comfort and safety
- Built a loyal patient following; frequently requested by serve as their dental assistant.
Education
Dental Assisting
Allied Health Institute
01.1995
Skills
- Patient Schedule Management
- Dental Staff Support
- Treatment Room Setup
- Preliminary Impressions
- Advising and Educating Patients
- Customer Service
- Patient Care Standards
- Medical Charting
- Customer focus & orientation — Highly Proficient
- Responding to customer situations with sensitivity
- Taking X-Rays
- Sterilization Techniques
- Exam Room Setups
Certification
CPR (10+ years)
Dental Assistant (10+ years)
sterilization
infection control (10+ years)
Inventory (10+ years)
Scheduling
Laboratory Experience
Chairside Assisting
Certifications and Licenses
X-ray
Certified Dental Assistant
Dental Radiology
CPR Certification
Timeline
Dental Assistant
Wilmington Holistic Dentistry
04.2023 - Current
Dental Assistant
East Carolina University School of Dental Medicine
11.2021 - 03.2023
Dental Assistant
AMG Healthcare Services, Inc
11.2020 - 09.2021
Dental Assistant/Front Desk
Dunes Dental Associates
05.2006 - 06.2020
Dental Assisting
Allied Health Institute
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