Nancy L. Johnson, CRM
Summary
Certified Risk Manager with 25+ years of experience specializing in public sector liability, property protection, and workplace safety. Proven track record of reducing workers' compensation costs and designing comprehensive safety programs for multi-site organizations. Dedicated to cultivating safe, compliant environments that protect institutional assets and support stakeholders' success.
Overview
34
34
years of professional experience
Work History
Director Risk Management & Safety
Dorchester County
Summerville, SC
01.2019 - Current
- Manages the County's safety program, including participation in safety committees, vehicle accident review boards, employee training and OSHA compliance for all County departments.
- Managed risk programs for County, including defensive driving, random and post-accident screening, contract reviews, and return to work assignments, ensuring compliance and safety.
- Created County's 2022 Safety Manual, consolidating safety protocols and guidelines for all departments.
- Developed County's COVID Operational Plan to guide response and safety measures during the pandemic.
- Insurance administration including supervision of claims maintenance and procurement of a variety of lines of coverage such as property and liability, workers' compensation, cyber liability, auto, crime, and builder's risk.
- Manages the County's workers' compensation high deductible program.
Rates Analyst
Department of Insurance
Columbia, SC
08.2014 - 01.2019
- Reviewed workers compensation, medical malpractice, and liability insurance rating filings to ensure that they are not excessive, inadequate, or unfairly discriminatory.
- Developed procedures and training that enhanced speed-to-market initiatives for future rate filings.
- Compiled annual reports for the Governor's office on effects of changes to tort laws and workers' compensation in South Carolina market.
- Addressed inquiries regarding filing procedures, state insurance laws, and insurance marketplace.
Presentation Designer
Energize Your Presentations
Charlotte, NC
01.2012 - 08.2014
- Improved clients' presentations for clarity, engagement, and energy in delivery.
Insurance Manager
Duke Energy
Charlotte, NC
04.2006 - 10.2012
- Managed Employment Practices Liability (EPLI), Aviation, Professional Liability, Crime, Fiduciary, Medical, and Railroad Protective insurance policies.
- Managed the auto self-insurance and Midwest workers compensation renewals.
- Managed Duke Energy's AIS property valuation improvement system, reducing the time to generate annual values by 50 percent.
- Created procedures for the identification, collection and analysis of risk-related information which reduced the time and improved accuracy of underwriting data.
- Reviewed business contracts and agreements to ensure appropriate risk transfer, insurance, and indemnification provisions, resolving contract issues effectively.
- Collaborated with Supply Chain and Safety to implement vendor risk management and safety initiatives, enhancing overall risk mitigation strategies.
- Served as the Sarbanes Oxley (SOX) representative for the Insurance and Credit Risk Management groups in 2011. Received an award for the extensive restructure of controls.
Risk and Insurance Analyst
Duke Energy
Charlotte, NC
04.2000 - 04.2006
Assistant Risk Manager
Santee Cooper
Moncks Corner, SC
08.1999 - 04.2000
- Analyzed renewal quotes and presented actionable recommendations to management, enhancing decision-making process.
- Collected renewal data for liability insurance policies and processed claims below deductible, ensuring compliance with policy terms.
- Led development of department's internal operating procedures, streamlining workflows and increasing overall office efficiency.
- Converted the annual property valuation system from paper spreadsheets to electronic files.
Financial Analyst III
Santee Cooper
Moncks Corner, SC
04.1992 - 08.1999
Education
Masters - Business Administration
University of South Carolina
Bachelor of Science - Mathematics/Computer Science
South Carolina State College (University)
Skills
- Risk Assessments
- Claims Management
- Insurance Administration
- Safety Program Development
- Workers Compensation
- Project Management
- Data Analysis
- Training Development
- Contract Reviews
- Intermediate-level Microsoft Office user
- Alternative Risk Financing (Self Insurance, Captives, High Deductible)
Education Certificates Awards
- Certified Risk Manager (CRM) Certification
- Business Intelligence Certificate, Central Piedmont Community College
- Distinguished Toastmaster Award (DTM), Toastmasters International
Timeline
Director Risk Management & Safety
Dorchester County
01.2019 - Current
Rates Analyst
Department of Insurance
08.2014 - 01.2019
Presentation Designer
Energize Your Presentations
01.2012 - 08.2014
Insurance Manager
Duke Energy
04.2006 - 10.2012
Risk and Insurance Analyst
Duke Energy
04.2000 - 04.2006
Assistant Risk Manager
Santee Cooper
08.1999 - 04.2000
Financial Analyst III
Santee Cooper
04.1992 - 08.1999
Masters - Business Administration
University of South Carolina
Bachelor of Science - Mathematics/Computer Science
South Carolina State College (University)