Nancy Loya
Chaparral
Summary
I am very fluent in both English and Spanish, and also great at using computers, making my typing speed very good. I attended school for a couple of months after high school, for Medical Billing and Coding, but switched to Administrative Assistant. I have also taken a couple online courses for Excel and Spreadsheets to expand my knowledge in those areas. My retail experience was short, but I was able to move up quickly in other areas of that environment. It was extremely helpful in allowing me to feel confident about communicating with others and understanding their needs. I work great with others, but also working independently when it is required. Always ready to start a new learning experience in a different working environment.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Melrose Fashion
02.2019 - 03.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
Machine Operator
Dymanic Tool
09.2018 - 11.2018
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Cashier
El Super Market
05.2017 - 12.2017
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Andress High School
El Paso, TX06-2008
Skills
- FLUENT IN ENGLISH AND SPANISH
- Problem-solving
- Operational control
- Order reading
- Assembly procedures
- Workplace safety
- Good communication
- Computer proficiency
- Computer skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Retail Sales Associate
Melrose Fashion
02.2019 - 03.2021
Machine Operator
Dymanic Tool
09.2018 - 11.2018
Cashier
El Super Market
05.2017 - 12.2017
Andress High School
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