Nancy L Reesman
Worthington,PA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Education Administrative Specialist
Butler VA Health Care System
10.2019 - Current
- Support professional development and training needs of employees across disciplines and services including developing education programs, curriculum, and learning opportunities.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Ensure appropriate leveling of curriculum and teaching methodology for employees with a variety of educational backgrounds.
- Apply adult learning principles to the delivery of education to support learning outcomes and positive learning experiences.
- Lead trainings considering the needs of the learner and learning objectives required, create a positive learning environment, and appropriately integrate technology.
- Utilizes expertise in computer systems and technology to lead trainings and improve access to education.
- Ensures oversight of mandatory training assignments in TMS are compliant with requirements, inclusive of meeting 508 compliance.
- Assists with coordination and management of VISN items related to training programs at the facility.
- Serves on the Education Committee and assigned committees and workgroup by supervisor.
- Serves as the TMS SharePoint administrator and ensures all staff have up-to-date information on TMS matters.
- Serves as one of the purchase card holders for the facility to assist every department with purchasing needs.
- Tracks, completes, and reports on the Medical Center Director's performance plan, Key performance Indicators (KPIs), strategic planning goals, and other metrics as identified by supervisor.
- Provides administrative and clinical educational activities and support for all medical center staff and other VA Medical centers.
- Independently coordinate completion of semi-annual reports and surveys with staff and other services.
- Complete assignments with short deadlines.
- Collection, compilation, and/or tracking of data and statistical information in support of the Educational Program operation.
- Place orders and maintains service files and reconcile payments for education training items and patient education needs.
- Created and managed project plans, timelines and budgets.
Program Support Assistant
VA Butler Healthcare System
03.2014 - 09.2019
- Provide administrative, organizational, clerical, financial, and technical assistance in the day-to-day operations for the Behavioral Health Chief of Staff and Social Work Executive and various programs.
- Assisted in gathering of program data to compose thorough monthly reports.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Assists in the preparation of position descriptions, performance standards, performance appraisals, competencies, proficiencies, chart reviews, and orientation processes.
- Completes personnel actions, incentive awards, and other related personnel paperwork.
- Served as a control point official and purchase card holder, responsible for maintaining accounting of assigned Behavioral Health fund control points as well as Homeless Veterans.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Develops standardized file plans/records inventories and indexing approaches where appropriate to simplify the use of, access to, and integration of information within the behavioral health and social work lines.
- Communicates the changing and complex records management requirements up the chain of command to include Executive Leadership.
- Maintains master records inventory and conducts annual updates to ensure federal records are identified, safeguarded, and disposed of timely, per VHA records control schedule 10-1 and NARA General Record Schedules for program lines served.
- Serves as the central point of contact and advisor for maintenance and/or disposition of documents not included in an approved System of Records (SOR) such as temporary records, non-records, working papers, personal papers.
- Serves as point of contact for unscheduled records and works with the VHA Records Officer to request appraisal of unscheduled records.
- Track behavioral health clinical times and reports to group practice managers.
- Have daily access to printed and electronic files containing sensitive information, which must be protected under the provisions of the privacy act of 1974 and other applicable laws and regulations.
Education
Bachelor's degree - Health Information Management
Southern New Hampshire University
Hooksett, NHMaster's degree - Library and Information Services
St. John’s University
Jamaica, NYMaster's degree - Health Administration
The University of Scranton
Scranton, PA03.2021
Technical or occupational certificate - Certified Professional Coder
AAPC
Magna, UT09.2016
Skills
- Data acquisition
- Workflow planning
- Administrative management strategies
- Process improvement
Timeline
Education Administrative Specialist
Butler VA Health Care System
10.2019 - Current
Program Support Assistant
VA Butler Healthcare System
03.2014 - 09.2019
Master's degree - Health Administration
The University of Scranton
Technical or occupational certificate - Certified Professional Coder
AAPC
Bachelor's degree - Health Information Management
Southern New Hampshire University
Master's degree - Library and Information Services
St. John’s University
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