Dedicated candidate eager to leverage knowledge in social services and medical facility program development with a specialization in dementia care. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing issues to improve quality of life for patients suffering from psychological issues.
Overview
23
23
years of professional experience
Work History
Social Service Director & Admissions Coordinator
Westminster St. Augustine
05.2021 - Current
Contributed to positive work environment by fostering strong relationships among colleagues within the Admissions Department as well as other departments throughout the hospital.
Enhanced patient experience by providing compassionate assistance throughout the admissions process.
Achieved smoother transitions for patients transferring between different levels of care within the hospital through effective communication with nursing staff, physicians, therapists, and other key personnel involved in direct patient care.
Coordinated patient care from pre-admission to post-discharge follow-up.
Identified psychosocial, mental, and emotional needs for patients.
Documented interactions with residents and/or family that were reflective of assessments performed, assistance provided, and conflict resolution.
Facilitates care plan meetings.
Educated staff on resident's rights, recognizing and preventing abuse, neglect, and exploitation of residents, and psychosocial needs of the residents and their families.
Developed, maintained, and utilized a list of current community resources.
Evaluated resident's for the appropriateness of placement on the Alzheimer's/Dementia unit.
Social Service Director
Signature Healthcare
10.2020 - 05.2021
In addition to the Social Service Director role responsibilities, utilized COVID-19 protocols, policies and procedures was implemented.
Assisted in the recruitment, interviewing, and selection of social service personnel.
Determined departmental staffing requirements necessary to meet the social service department's needs and assign a sufficient number of social services personnel for each tour of duty.
Delegated administrative authority, responsibility, and accountability to other social service personnel as deemed necessary to perform their assigned duties (i.e., Social Worker, Social Services Designee, etc.).
Made daily rounds to assure that social services personnel are performing required duties, and to assure that appropriate social service procedures are being rendered to meet the needs of the facility.
Social Service Director
Daytona Beach Health & Rehabilitation
04.2019 - 10.2020
In addition to the standard social service director role responsibilities, organizing ancillary services and implementing psychiatric services were completed.
Served on, participate in, and attend various committees of the facility as required and appointed by the Administrator.
Provided written and/or oral reports of the social service programs and activities as required, or as may be directed by such committees. Attended and participate in the QA Committee functions as required or as may be necessary.
Met with social services personnel, on a regularly scheduled basis, and solicit advice from inter-department supervisors concerning the operation of the social services department, assist in identifying and correcting problem areas, and/or the improvement of services.
Social Service Director
Flagler Health & Rehabilitation
09.2004 - 04.2019
In addition to the standard social service director role, creating, implementing, and structuring a secure dementia. Facilitating grief and dementia support groups for individuals and groups was performed.
Developed and participated in the planning, conducting, scheduling of timely in-service training classes that provide instruction on "how to do the job", and ensures a well-educated social services department.
Developed, implemented, and maintained an effective orientation program for new employee to the department, its policies and procedures, and to his/her job position and duties.
Provided leadership training that includes the administrative and supervisory principles essential for the social services department.
Assisted support services in developing, implementing, and conducting in-service training programs that relate to the facility department.
Assured that all social services personnel attend and participate in a hazardous communication and universal precautions training program as established by current CDC and OSHA guidelines
Social Service Director
Outreach Community Care Network
01.2001 - 09.2004
In addition to Social Service Director responsibilities, Conducted client interviews, record reviews, and assessments, collaborating with fellow professionals to evaluate clients' mental and physical conditions.
Facilitated coordination and planning of treatment in conjunction with counselors, physicians, and nurses, leveraging extensive social work expertise and prioritizing patient needs.
Education
Ph.D. - Psychology
Keiser University
Fort Lauderdale, FL
04.2024
Master of Science - Social Work
University of Central Florida
Orlando, FL
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL
Bachelor of Arts - Psychology
University of Central Florida
Orlando, FL
Skills
Patient evaluation/intervention
Creative and innovative
Accomplished manager
Strong interpersonal skills
Analytical Thinking
Strategic Planning
Budget Administration
Client Advocacy
Client Needs Assessments
Team Management
Supervision and leadership
Mental Health Assessment
Affiliations
Phi Chi The International Honor Society in Psychology, 2022
The National Society of Leadership and Success, 2022