Nancy Manueles
Herndon,VA
Summary
Driven Quality and Control professional from Books International, adept in quality control and production experience. Excelled in resolving customer issues, significantly enhancing client loyalty and satisfaction. Skilled in issue escalation and audit coordination, demonstrating a strong blend of technical proficiency and exceptional interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Books International
Quality and Control
10.2020 - 12.2024
- Assisted in resolving customer issues promptly, ensuring a positive resolution that maintained client loyalty.
- Improved overall customer satisfaction by efficiently managing reservations and bookings.
Education
Diploma
Herndon High School
Herndon, VA06.2022
Skills
- Quality Control
- Production experience
- Issue escalation
- Audit coordinator
Timeline
Books International
Quality and Control
10.2020 - 12.2024
Diploma
Herndon High School
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