Nancy Yang Manusov
Rancho Viejo,TX
Summary
Sr. Physician Business Manager with a proven track record at WellMed Medical Management, enhancing provider networks and securing contracts. Demonstrates leadership and expert proficiency in MS Office and Salesforce, driving cross-functional team success and achieving significant performance metrics improvements. Skilled in fostering teamwork and collaboration, with extensive experience in healthcare management and data analysis.
Overview
17
17
years of professional experience
Work History
Senior Physician Business Manager
WellMed Medical Management
01.2020 - Current
- Strengthened provider networks through regular outreach and relationship building activities.
- Negotiated contracts with providers, securing favorable terms while maintaining strong partnerships within the network.
- Participated in cross-functional teams tasked with improving overall performance metrics within the organization's Provider Relations department.
- Organized and participated in provider workshops, seminars, and meetings to foster ongoing engagement with network partners.
Medical Records Field Technician
Ciox Healthcare
05.2019 - 01.2020
- Successfully maintained high level of accuracy and efficiency in data retrieval, even during periods of increased workload or tight deadlines.
- Promoted continuity of care by effectively documenting patient information, exam findings, and follow-up recommendations in electronic medical records systems.
- Remote/travel: Review medical records and retrieve necessary information requested by clients.
- Proficient in multiple EHR systems (EPIC, Cerner, Athenahealth, Greenway, E-Clinicals, MediTech, Centricity, Nextgen, eMDs, Practice Fusion, and more).
Clinical and Administrative Assistant
UTRGV School of Medicine
05.2014 - 02.2019
- Interfaced with local hospitals, clinics, and communities to promote medical care. Assisted with start-up clinics and mobile medical units in the Colonias throughout the Rio Grande Valley.
- Assisted with recruitment for faculty (physicians and non-physicians), staff, medical residents, and medical students.
Clinical Research Coordinator Assistant/Recruitment Consultant
Southeastern Research Group
10.2009 - 06.2011
- Followed clinical research protocols and conducted study visits in compliance with FDA regulations.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
Regional Account Manager
AIM Healthcare Services
10.2008 - 09.2009
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Reviewed Hospital contracts for correct adjustment to resolve issues for overpayments. Consistently achieved performance goals.
- Managed multiple local hospitals to meet yearly goals to reduce overpayments.
Clinic Administrator/Medical Assistant
Family Care Associates
07.2007 - 09.2008
- Improved clinic efficiency by streamlining administrative processes and higher quality outcomes.
- Managed and supervised all staff, including cross-coverage if needed between 5 clinics.
- Negotiated insurance contracts with over 50 payors including reviewing all legal documents. Managed billing with improvement of revenue cycle.
Education
Bachelor of Science - Medical Health And Service Management
South Texas College
McAllen12.2018
Associate of Applied Science - Medical Assistant
Montgomery Community College
Troy, NC05.2001
Skills
- Excellent networking experience
- Leadership and Management Skills
- Teamwork and Collaboration
- Experienced MCO/ACO experience
- Proficient in MS Office/Excel/Salesforce/Tableau/IKA
Projects
01/2023 - 12/2023 Project Leader for Care Value Optimization reports for team.
03/2023 - 12/2023 Lead for Zephyr portal for local team
03/2022 - 12/2023 Dual Physician Business Manager for MSO and ACO
Volunteer Services:
04/2020 - 12/2020 Food delivery to elderly WellMed patients for WellMed Charitable Foundation.
04/2019 - current UTRGV School of Medicine - Support medical staff/student at free clinic for physical exams.
Timeline
Senior Physician Business Manager
WellMed Medical Management
01.2020 - Current
Medical Records Field Technician
Ciox Healthcare
05.2019 - 01.2020
Clinical and Administrative Assistant
UTRGV School of Medicine
05.2014 - 02.2019
Clinical Research Coordinator Assistant/Recruitment Consultant
Southeastern Research Group
10.2009 - 06.2011
Regional Account Manager
AIM Healthcare Services
10.2008 - 09.2009
Clinic Administrator/Medical Assistant
Family Care Associates
07.2007 - 09.2008
Bachelor of Science - Medical Health And Service Management
South Texas College
Associate of Applied Science - Medical Assistant
Montgomery Community College
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