Nancy Martinez
Los Angeles,,CA
Summary
Operations-driven professional with experience across multifamily property management, government housing programs, and legal/medical administration. Skilled in reporting, compliance documentation, inspections, and high-volume administrative workflows. Known for strong organization, analytical thinking, confidentiality, and effective support of leadership in regulated, fast-paced environments.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Apartment Management Consultants
Rowland Heights, California
01.2025 - 02.2026
- Supported daily operations of a multifamily residential community, ensuring compliance with company policies and California housing laws.
- Assisted with leasing activities including property tours, application processing, income verification, and lease execution.
- Managed resident relations by addressing inquiries and resolving concerns, fostering positive community engagement.
- Coordinated move-ins, move-outs, lease renewals, and maintained accurate resident files and documentation.
- Collected and posted rent payments, tracked delinquencies, and supported accurate rent rolls and occupancy reporting.
- Submitted and tracked maintenance work orders; coordinating with maintenance staff and vendors to ensure timely unit turns and repairs.
- Assisted with affordable housing compliance, including Section 8/HUD documentation and annual recertifications.
- Prepared administrative reports and maintained vendor records to streamline budgeting and operational tasks.
- Conducted unit inspections and supported property readiness, safety, and curb appeal standards.
Administrator
Housing Authority of San Bernardino
San Bernardino, California
07.2024 - 01.2025
- Provided administrative support for housing assistance programs in compliance with HUD, federal, and local regulations.
- Processed and maintained confidential applicant and participant files, including income verification and eligibility documentation.
- Assisted with Section 8/Housing Choice Voucher documentation, recertifications, and file audits.
- Communicated with tenants and internal departments regarding program requirements and case status.
- Prepared notices, correspondence, and reports while ensuring accurate data entry and recordkeeping.
- Processed vendor payments efficiently using Yardi, ensuring accuracy and timely disbursement.
Case Manger
Professional Lawyers Group - Exclusive Personal Injury
San Bernardino, California
01.2022 - 06.2024
- Coordinated medical care by scheduling appointments, communicating with providers, and monitoring treatment progress to ensure timely and effective treatment.
- Requested, reviewed, and organized medical records, diagnostic reports, and billing statements.
- Maintained accurate and confidential medical files in compliance with HIPAA and firm policies.
- Communicated with clients to explain treatment plans, provide updates, and ensure continuity of care.
- Tracked medical timelines, follow-ups, and outstanding records to facilitate seamless case progression.
- Coordinated with attorneys, providers, and insurance representatives to streamline communication regarding medical documentation and treatment status.
- Assisted with medical summaries and documentation used for demand packages and settlement evaluations.
- Identified and tracked medical liens, balances, and provider payoffs.
- Assisted with intake documentation, client forms, and onboarding processes.
Paralegal Intern
Law Offices of Edgar Lombera
Redlands, California
06.2022 - 09.2023
- Assisted attorneys with bankruptcy and tax-related matters, facilitating case preparation and enhancing document management.
- Prepared and organized client financial documentation, including income records, assets, liabilities, and tax information.
- Drafted and assembled bankruptcy filings, schedules, and supporting documents for attorney review.
- Conducted legal and financial research related to bankruptcy procedures and tax compliance.
- Organized case files, tracked deadlines, and ensured accuracy of filings to support timely case progression.
- Communicated with clients to request documentation and provide procedural updates.
- Performed administrative and clerical tasks while maintaining confidentiality and compliance with legal standards to support overall office efficiency.
Personal Assistant
Sacred Art Tattoo
Honolulu, Hawaii
02.2020 - 12.2021
- Experienced in making travel arrangements, including booking flights, hotels, transportation, and preparing detailed itineraries.
- Coordinated venues for company tours, developed promotional materials, and organized studio events to enhance brand visibility.
- Capable of managing project timelines, budgets, and resources to deliver successful outcomes.
- Strong analytical and problem-solving skills with the ability to identify issues, propose solutions, and make data-driven decisions to address business challenges.
- Assisted with process improvement initiatives, tracked performance metrics and outcomes to identify areas for enhancement.
Education
Associate of Arts - Liberal Arts
San Bernardino Valley College
San Bernardino, CA05-2019
Skills
- Property management
- Lease administration
- Rent collection
- Vendor coordination
- Compliance auditing
- Fair housing regulations
- Legal notice preparation
- Security deposit refunds
- Financial reporting
- Budgeting and reporting
- Document preparation
- Customer relationship management
- Attention to detail
- Appointment scheduling
Languages
Spanish
Professional
Timeline
Assistant Property Manager
Apartment Management Consultants
01.2025 - 02.2026
Administrator
Housing Authority of San Bernardino
07.2024 - 01.2025
Paralegal Intern
Law Offices of Edgar Lombera
06.2022 - 09.2023
Case Manger
Professional Lawyers Group - Exclusive Personal Injury
01.2022 - 06.2024
Personal Assistant
Sacred Art Tattoo
02.2020 - 12.2021
Associate of Arts - Liberal Arts
San Bernardino Valley College