Nancy (Mazahreh) Albatarseh
Cherry Hill,New Jersey
Summary
Creative Business Owner with exceptional background spent in the cleaning/ hospitality industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Business Owner
Nancy's Cleaning Business
07.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Optimized team hiring, training and performance.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Devised processes to boost long-term business success and increase profit levels.
- Provided outstanding coaching to employees to boost productivity.
- Learned and remained updated on statutory requirements and regulations.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Verified parts and materials through audit inspections and independent checks.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Built and deployed operational procedures, training programs and administrative systems to handle needs.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Instacart Shopper
Instacart
02.2017 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Loaded and unloaded orders at customer's homes or locations.
Education
No Degree - Criminal Justice
Camden County College
Blackwood, NJSkills
- Cost Analysis and Savings
- Staff Management
- Coaching and Mentoring
- Staffing Oversight
- Sales Strategies
- Sales Planning
- Budgeting and Cost Control
- Customer Relations
- New Business Development
- Process Improvement
- Purchasing and Planning
- Budget Controls
- Attention to Detail
- Operations Start-Up
- Chemical Cleaners
- Contractor Management
Arabic; speaking fluent reading elementary level
Speak fluent, read and write at elementary level
Languages
Spanish
Elementary
Arabic
Professional Working
Timeline
Business Owner
Nancy's Cleaning Business
07.2019 - Current
Instacart Shopper
Instacart
02.2017 - Current
No Degree - Criminal Justice
Camden County College
Similar Profiles
ALYSIA SANCHEZALYSIA SANCHEZ
House cleaning at Nancy's House CleaningHouse cleaning at Nancy's House Cleaning
Serena LopezSerena Lopez
Housekeeping Attendant at Nancy's cleaning companyHousekeeping Attendant at Nancy's cleaning company
NANCY ESTRADANANCY ESTRADA
Business Owner at Nancy's Sweet TreatsBusiness Owner at Nancy's Sweet Treats