Summary
Overview
Work History
Education
Skills
Arabic; speaking fluent reading elementary level
Languages
Timeline
Generic

Nancy (Mazahreh) Albatarseh

Cherry Hill,New Jersey

Summary

Creative Business Owner with exceptional background spent in the cleaning/ hospitality industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Business Owner

Nancy's Cleaning Business
07.2019 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Devised processes to boost long-term business success and increase profit levels.
  • Provided outstanding coaching to employees to boost productivity.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Verified parts and materials through audit inspections and independent checks.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.

Instacart Shopper

Instacart
02.2017 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Loaded and unloaded orders at customer's homes or locations.

Education

No Degree - Criminal Justice

Camden County College
Blackwood, NJ

Skills

  • Cost Analysis and Savings
  • Staff Management
  • Coaching and Mentoring
  • Staffing Oversight
  • Sales Strategies
  • Sales Planning
  • Budgeting and Cost Control
  • Customer Relations
  • New Business Development
  • Process Improvement
  • Purchasing and Planning
  • Budget Controls
  • Attention to Detail
  • Operations Start-Up
  • Chemical Cleaners
  • Contractor Management

Arabic; speaking fluent reading elementary level

Speak fluent, read and write at elementary level

Languages

Spanish
Elementary
Arabic
Professional Working

Timeline

Business Owner

Nancy's Cleaning Business
07.2019 - Current

Instacart Shopper

Instacart
02.2017 - Current

No Degree - Criminal Justice

Camden County College
Nancy (Mazahreh) Albatarseh