Nancy McGuire
Leawood,KS
Summary
Dynamic operations leader with a proven track record at RC Williams Company, enhancing efficiency through data-driven decision making and cross-functional team coordination. Expert in organizational development, I successfully implemented process improvements that reduced costs and fostered high-performing teams, driving significant operational success and client satisfaction.
Overview
41
41
years of professional experience
Work History
COO RC Williams Company
RC Williams Company
10.2015 - Current
- Directed operational strategies to enhance efficiency across multiple departments.
- Implemented process improvements that optimized resource allocation and reduced operational costs.
- Led cross-functional teams in executing company-wide initiatives aligned with strategic goals.
- Analyzed market trends to inform decision-making and drive competitive advantage.
- Developed key performance indicators to measure operational effectiveness and productivity improvements.
- Managed budgets and financial forecasting to ensure fiscal responsibility and maintain profit margins.
- Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
- Developed high-performing teams through effective hiring, training, and performance management strategies.
- Oversaw the development of new products or services from conception to market launch.
- Mentored employees at all levels within the organization to support their professional development goals.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Managed procurement activities to secure resource acquisitions at best possible cost.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Event Planner
Event Solutions
01.1985 - Current
- Developed and managed detailed event timelines, ensuring all key milestones were met efficiently.
- Coordinated logistics for events, including venue selection, vendor management, and catering arrangements.
- Collaborated with clients to create personalized event themes that aligned with their vision and objectives.
- Oversaw on-site event execution, addressing issues promptly to maintain high service standards.
- Led post-event evaluations to analyze feedback and identify areas for improvement in future events.
- Established strong relationships with suppliers and vendors, negotiating contracts for optimal pricing and services.
- Trained and mentored junior staff in event planning best practices and client communication strategies.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Negotiated contracts with vendors and suppliers, securing cost-effective solutions without compromising quality or service levels.
- Performed face-to-face meetings to finalize contract for services and event details.
- Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
- Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
- Established working relationships with clients by organizing various events.
- Corresponded with clients to answer questions and resolve issues.
- Implemented post-event evaluations to identify areas of improvement and drive continuous enhancement of future initiatives.
- Brainstormed and implemented creative event concepts and themes.
- Developed creative themes for events and created related activities to engage attendees.
- Oversaw event registration process by collecting and tracking attendee information.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Trained and supervised event staff to complete tasks on time.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Created detailed timelines and budgets for events to meet all deadlines.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed detailed event reports, documenting all aspects of each event.
- Monitored and controlled event expenditures to meet budgets.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Coordinated transportation and parking arrangements for guests and vendors.
- Produced concept plans for high-profile corporate meetings and events.
Owner
Chandler Flower Shop
01.1994 - 09.1998
- Established operational processes to enhance efficiency and improve service delivery.
- Managed inventory systems ensuring optimal stock levels and timely order fulfillment.
- Developed customer engagement strategies leading to increased client retention and satisfaction.
- Oversaw financial management including budgeting, forecasting, and expense tracking.
- Designer and Planner
Owner
Spencer McGuire and Company
01.1993 - 01.1994
- Trained and mentored staff on best practices and company policies for improved performance.
- Fostered partnerships with local vendors to enhance product offerings and reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Designer and Planner
Education
Diploma - Medical/Surgical Nursing
Jennie Lund School of Nursing
Independence, MO09-1973
High School Diploma -
Van Horn High School
Independence, MO05-1971
Skills
- Operations management
- Cross-functional team coordination
- Data-driven decision making
- Organizational development
- Facilities management
- Workforce planning
Affiliations
Lyric Opera of KC: Planned Fundraiser
Current chair of Make Music Day KC
Designed and decorated JR. League Holiday Mart
Designed and decorated Starlight Gala
Organized Moving Day for the Parkinson Foundation (KC)
Sat on the Board of Directors for Nonprofit Connect
IBMA
KC Blues society
NAMM
Make Music Day Kansas city
Timeline
COO RC Williams Company
RC Williams Company
10.2015 - Current
Owner
Chandler Flower Shop
01.1994 - 09.1998
Owner
Spencer McGuire and Company
01.1993 - 01.1994
Event Planner
Event Solutions
01.1985 - Current
Diploma - Medical/Surgical Nursing
Jennie Lund School of Nursing
High School Diploma -
Van Horn High School
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