Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nancy Medina

Customer service
Summerfield,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

16
years of professional experience

Work History

Take Care Health Services
Allentown , Pa

Royal Service Agent
07.2017 - 05.2019

Job overview

  • Greeted guests in a warm and friendly manner.
  • Assisted guests with check-in and check-out procedures, including room selection, payment processing, and key delivery.

Organize clothes
Allentown , Pa

The Salvation Army Thrift Store &donation Store
10.2012 - 09.2017

Job overview

  • Assisted customers in locating desired items and answered questions about merchandise.
  • Helped unload, sort and organize donated clothing, furniture and other items for sale.
  • Organized thrift store shelves, racks and display cases according to size, color or type of item.

Working attend costumer with food
Allentown , Pa

Subway Store
03.2007 - 03.2011

Job overview

  • Monitored inventory levels and placed orders to restock shelves.

Paking
Allentown , Pa

Trade Mark Company
02.2005 - 09.2006

Job overview

  • Provided personal consultations to determine clients' styling needs and preferences.

Taxes Plus & Associates
Allentown , Pa

Secretary's Assistant
01.2003 - 12.2004

Job overview

Education

Lehigh Carbon & Northhampton Community Colleges
Bethlehem, PA

Associate of Science from Nurse Assistant
08.2018

University Overview

Peen State
Allentown , Pa

from Computer Skills
05.2010

University Overview

  • Completed continuing education in [Subject]
  • Completed coursework in [Subject], [Subject] and [Subject]

Skills

  • Guest Registration
  • Payment Collection
  • Administrative Support
  • Front Desk Management
  • Concierge Services
  • Reservation Management
  • Regulatory Compliance
  • Customer Service Management
  • File Management
  • Front Office Management
  • Invoicing and Billing
  • Revenue Management
  • Guest Relations
  • Guest Reception
  • Switchboard Operation
  • Customer Service
  • Cash Handling
  • Transaction Processing
  • Office Organization
  • Records Management
  • Payment Processing
  • Data Entry
  • Staff Scheduling
  • Relationship Building
  • Data Confidentiality
  • Hospitality Services
  • Computer Skills

Timeline

Royal Service Agent
Take Care Health Services
07.2017 - 05.2019
The Salvation Army Thrift Store &donation Store
Organize clothes
10.2012 - 09.2017
Subway Store
Working attend costumer with food
03.2007 - 03.2011
Trade Mark Company
Paking
02.2005 - 09.2006
Secretary's Assistant
Taxes Plus & Associates
01.2003 - 12.2004
Lehigh Carbon & Northhampton Community Colleges
Associate of Science from Nurse Assistant
Peen State
from Computer Skills
Nancy Medina Customer service