NANCY MENDOZA
Lancaster,CA
Summary
With a proven track record at 4210 W Ave L, I excel in lease administration and compassionate client care, demonstrating a strong ability to manage property agreements and provide emotional support. Skilled in both maintenance coordination and dementia care, I have consistently enhanced tenant satisfaction and improved living conditions for clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
4210 W Ave L
Lancaster, CA
07.2017 - Current
- Completed lease applications and verifications, notifying prospects of results.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Prepared and submitted monthly tenant visit logs.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Updated tenant and unit information to keep current in housing database.
- Exercised direct supervision over property staff.
- Collected monthly assessments, rental fees, deposits and payments.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Caregiver, Special Needs
Tigertail Adult Homes
Lancaster, CA
07.2021 - 07.2025
- Organized leisure activities like games, music or art projects to encourage creative expression among clients.
- Monitored physical and emotional health of clients.
- Provided companionship by engaging in conversation, playing board games or reading stories together.
- Helped clients get in and out of beds and wheelchairs.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Created individualized care plans based on each client's unique needs and abilities.
- Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
- Observed, reported and documented patient status and care provided.
- Instructed family members on how to provide bedside care.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Drove clients to doctors' appointments and social outings.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
- Administered medication when needed according to doctor's instructions.
- Maintained accurate records of services rendered for each client.
- Developed positive relationships with families of special needs individuals.
Phlebotomy Student
CalRegional
Lancaster , CA
10.2024 - 11.2024
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Followed safety procedures when handling blood samples.
- Identified patients using proper procedures prior to specimen collection.
- Used heel and finger stick methods to obtain blood from capillaries.
- Kept up-to-date with current trends in phlebotomy techniques and procedures.
- Participated in continuing education to stay current with phlebotomy practices.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Performed venipunctures on patients of all ages.
- Ensured that patient identification was verified prior to collecting specimens.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Maintained cleanliness standards in the lab by sterilizing equipment regularly.
Elderly Caregiver
Wanamaker Home
Lancaster, CA
08.2016 - 09.2019
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Engaged clients by conversing and participating in activities and hobbies.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Communicated effectively with family members on progress of client's health condition.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Recorded client status progress and challenges in logbooks and reports.
- Transported patients to medical, dental and personal care appointments.
- Monitored health and well-being of clients and reported significant health changes.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Education
Some College (No Degree) - Phlebotomy
CALRegional
Lancaster, CASkills
- Lease administration
- Preparing property agreements
- Payment collection
- Property accountability
- Maintenance coordination
- Licensed Driver in [California]
- Parking operations
- Lease renewals
- Rent collection
- Unit vacancies
- Medication coordination
- Compassionate client care
- Documentation
- Daily living activities assistance
- Dependable and responsible
- Dementia care
- Supportive companionship
- Lifting and transferring
- Emotional support
- Proper tourniquet application
- Patient identification
- Needlestick safety
- Professionalism and ethics
- Patient communication
- Order of draw
- HIPAA compliance
- Capillary puncture
- Sample handling
- Specimen labeling
Certification
- Certified Phlebotomist
- CPR/ First Aid
Languages
Spanish
Native/ Bilingual
Timeline
Phlebotomy Student
CalRegional
10.2024 - 11.2024
Caregiver, Special Needs
Tigertail Adult Homes
07.2021 - 07.2025
Property Manager
4210 W Ave L
07.2017 - Current
Elderly Caregiver
Wanamaker Home
08.2016 - 09.2019
Some College (No Degree) - Phlebotomy
CALRegional