Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Menjivar

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.

Overview

20
20
years of professional experience

Work History

Logistics Coordinator, Sales, AP Assistant

Hepta Run Inc.
03.2008 - Current
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Managed cross-functional teams for efficient project execution and timely completion.
  • Improved order accuracy through meticulous data entry and verification processes.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Built and established relationships with staff and vendors.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.

Front Desk/Bilingual Customer Service Representative

Komos Financial Services
06.2007 - 11.2007
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Provided language translation services for customer service inquiries.
  • Responded to customer calls and emails to answer questions about products and services.

Teller

Wells Fargo
11.2003 - 02.2007
  • Processed customer transactions promptly, minimizing wait times.
  • Conducted regular self-assessments of performance to identify areas for growth or improvement within my role.
  • Processed applications for new accounts.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Education

High School Diploma -

Hastings High School
Houston, TX

Skills

  • Attention to Detail
  • Strategic Planning
  • Motivational Leadership
  • Data Entry

Languages

Spanish
Native or Bilingual

Timeline

Logistics Coordinator, Sales, AP Assistant

Hepta Run Inc.
03.2008 - Current

Front Desk/Bilingual Customer Service Representative

Komos Financial Services
06.2007 - 11.2007

Teller

Wells Fargo
11.2003 - 02.2007

High School Diploma -

Hastings High School

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Nancy Menjivar