Nancy Miller
RN QA Quality Coordinator
Machesney Park,IL
Summary
Nurse Of The Year with 40 Years Experience! Registered Nurse with an array of experience in many different areas of nursing. In the hospital, this included care of post-surgical patients, neurology and long term ventilator patients, orthopedic patients, and a short time in ICU. Then 3 years at Ask-A-Nurse giving advice based on symptoms, 12 years in an OB/GYN office, 5 years in an Internal Medicine office, and a short time doing home health. For the past 8 years, work has been as a QA Clinical Coordinator at an Independent Review Organization.
Now seeking remote work only.
Overview
44
44
years of professional experience
Work History
RN QA Coordinator
Network Medical Review
06.2014 - Current
- Review reports written by physicians who have reviewed patient records, and answered questions posed by insurance companies regarding patient's disability status.
- Making sure answers are medically appropriate based on questions, and that spelling, grammar, and formatting are correct.
- This involves communicating with physicians when necessary, having knowledge of many medical/psychiatric conditions, and meeting deadlines.
Home Health RN
Maxim Healthcare Services
01.2014 - 07.2014
- Cared for young adult with tracheostomy and feeding tube who was bed/wheelchair bound.
- Traveled to patient's home to assess health condition and provide superior level of nursing care.
- Provided physical assessments, medication and chronic disease management to home health patient.
- Performed tracheostomy care.
Seasonal Employee
Bergner's
11.2013 - 01.2014
- Checked out customers.
- Straightened clothes on racks and shelves.
- Sometimes closed register.
Office RN Internal Medicine
Rockford Health Physicians
01.2008 - 12.2013
- Performed telephone triage, referrals, direct nursing care, and immunizations to adults.
- Called patients with lab/radiology results, and prescriptions to pharmacies.
- Maintained oxygen tank, emergency bag, and AED for availability in emergencies.
- Maintained organization of sample medication room.
- Provider saw on average 30-35 patients per day.
Office RN OB/GYN
Rockford Health Physicians
01.1996 - 12.2008
- Assisted providers with procedures such as colposcopy, LEEP, insertion of IUD, and endometrial biopsy.
- Monitored and interpreted NST strips on OB patients, obtained health history on all newly pregnant patients.
- Triaged incoming phone calls.
- Interim Supervisor for 6 weeks
- Staff scheduling x 1 year
- Preceptor to new employees x 1 year
- Developed MSDS binder for JCAHO accreditation
- Implemented antenatal testing center at clinic
- On policy and procedure committee
Telephone Triage Ask-A-Nurse
Rockford Memorial Hospital
01.1992 - 12.1996
- Assessed incoming calls for symptoms and recommended treatment according to symptom based protocols.
- Made follow-up calls to evaluate symptoms and effectiveness of treatment.
- Provided doctor referrals.
- Calls were back to back non-stop with no break for sometimes 3-4 hours.
Staff RN
Rockford Memorial Hospital
01.1984 - 12.1992
- Worked on neurology unit which became long term ventilator floor.
- Performed IV insertions, urinary catheter insertions, NG tube insertions, wound care, tracheostomy care, suctioning, and gave medications.
- Oversaw MAs and LPNs, and was charge nurse at times.
- Cared for many isolation patients.
Staff RN
Rockford Memorial Hospital
06.1981 - 08.1983
- New grad, worked 11-7 on post-surgical unit preparing patients for surgery by starting IVs and inserting urinary catheters.
- At some point, unit combined with another, and had to choose from 3 areas where to go, and went to orthopedics. Gave tons of injections.
- After 6 months, transferred to ICU as always thought would like to work there, but found out it wasn't for me, and took break from nursing.
Education
Diploma - Registered Nurse
Rockford Memorial School of Nursing
Rockford, Illinois 6110306.1981
Skills
- Nursing Assignments
- Accurate Documentation
- Direct Supervision
- Diagnostic Test Ordering
- Specialist Referrals
- Train Employees
- Patient Care Assessment
- Administer Medication
- Monitor Vital Signs
- Patient Treatment
- Treatment Recommendations
- Intramuscular Injections
- Work Assignments
- Treatment Recommendations
- Intramuscular Injections
- Work Assignments
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The road to success and the road to failure are almost exactly the same.
Colin R. Davis
Timeline
RN QA Coordinator
Network Medical Review
06.2014 - Current
Home Health RN
Maxim Healthcare Services
01.2014 - 07.2014
Seasonal Employee
Bergner's
11.2013 - 01.2014
Office RN Internal Medicine
Rockford Health Physicians
01.2008 - 12.2013
Office RN OB/GYN
Rockford Health Physicians
01.1996 - 12.2008
Telephone Triage Ask-A-Nurse
Rockford Memorial Hospital
01.1992 - 12.1996
Staff RN
Rockford Memorial Hospital
01.1984 - 12.1992
Staff RN
Rockford Memorial Hospital
06.1981 - 08.1983
Diploma - Registered Nurse
Rockford Memorial School of Nursing
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