Nancy Monahan
Atkinson,NH
Summary
Skilled and experienced Physical Therapist with extensive management experience in both IN and OUTpatient rehabilitation settings with a focus on quality and efficient patient centered care .
Overview
37
37
years of professional experience
Work History
Clinic Manager
Northeast Rehabilitation Hospital
Plaistow, NH
06.1997 - Current
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
- Monitored clinic activities, such as billing, coding, and medical records maintenance.
- Interview, hiring new staff
- Implemented policy changes and communicated information and procedures through organizational staff meetings.
- Supervised internal and external communications by answering queries and complaints.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Performed regular audits of patient charts to ensure accuracy of information recorded in medical records system.
- Implemented measures to reduce costs while maintaining high levels of quality care provided by the facility.
- Assisted in marketing campaigns aimed at increasing awareness about available services offered by the clinic.
- Reviewed reports on operational performance metrics to measure efficiency levels.
- Ensured that patient care standards were met by providing training and guidance to healthcare professionals.
- Managed routine operations and clinical projects, including setting targets and performance standards
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
Adjunct Faculty University of Lowell (Umass Lowel
State Of Massachusetts
Lowell, MA
09.1996 - 05.1999
- education of manual skills in laboratory classes from both neurology and orthopedic classes for Physical Therapy students.
Physical Therapist /Team Leader Manager
Northeast Rehabilitation Hospital
Salem, NH
06.1987 - 05.1997
- Evaluated and assessed patients to establish measurable goals and promote restoration of functional abilities.
- Monitored patient progress and modified treatment plans accordingly.
- Collaborated with physicians to develop individualized care plans for each patient's needs.
- Provided education to families, caregivers, staff and other healthcare professionals regarding physical therapy treatments, safety procedures.
- Maintained accurate records of patient visits and progress notes in accordance with company policies and procedures.
- Utilized problem-solving skills to identify potential solutions for challenging cases.
- Maintained professional relationships with coworkers, supervisors, colleagues, vendors and other members of the healthcare team.
- Rendered highest quality of care when interacting with patients and families.
Education
Bachelor of Science - Physical Therapy
University of Lowell (umass Lowell )
Lowell, MA05-1987
Skills
- Extensive experience with orthopedic and neurological disorders with focus on manual therapy
- Operations Management
- Corporate Compliance
- Clinical Management
- Employee Training
- Records Management
- Patient Care Coordination
- Supply Coordination
Timeline
Clinic Manager
Northeast Rehabilitation Hospital
06.1997 - Current
Adjunct Faculty University of Lowell (Umass Lowel
State Of Massachusetts
09.1996 - 05.1999
Physical Therapist /Team Leader Manager
Northeast Rehabilitation Hospital
06.1987 - 05.1997
Bachelor of Science - Physical Therapy
University of Lowell (umass Lowell )
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