Nancy Moua
Fresno
Summary
Results-driven logistics coordinator skilled in managing domestic and international shipments. Strong attention to detail and customer service expertise contribute to efficient documentation management and timely resolution of discrepancies.
Overview
24
24
years of professional experience
Work History
Logistics Coordinator
OFI
Fresno
03.2014 - Current
- Coordinated and tracked shipments for domestic and export transportation across all modes.
- Managed end-to-end documentation for international and domestic shipments, including all required forms.
- Responded promptly to customer inquiries regarding order status and schedule changes.
- Established and nurtured relationships with vendors, carriers, and customers to optimize shipping efficiency.
- Resolved discrepancies related to product delivery, ensuring timely resolution of issues.
- Reviewed sales orders, shipping instructions, and labels to facilitate on-time order shipment.
- Prepared courier packages for document dispatch using services such as FedEx and DHL.
- Filed AES through ACE Secure Data Portal to ensure compliance with regulations.
- Scan, print, sign, and stamp documents to send to customers as needed.
- Submit B/L instructions directly with shipping lines, freight forwarders, and/or through Inttra.
- Provide weekly updates on shipments to all customers and marketing offices.
Data Specialist
MuniServices, LLC
Fresno
09.2001 - 03.2014
- Optimized data collection processes to enhance accuracy and efficiency.
- Conducted intensive research and validation of address range values for streets.
- Analyzed, documented, and adjusted address ranges for annexations per Tax Rate Area Change reports.
- Performed comprehensive analysis on data for address and name standardization.
- Executed evaluations of address ranges to ensure compliance with jurisdictional changes.
- Mapped geographical changes and verified accuracy of TAJ data across systems.
- Streamlined processes for managing address range modifications, including additions and deletions.
Education
Bachelor of Science - Business Administration
California State University, Fresno
Fresno, CA05-2004
Skills
- Excellent computer skills with Excel, Word, Outlook, PDF
- Documentation management
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Attention to detail
- Good verbal and written communication
- Spreadsheet tracking
- Problem-solving
- Customer service
- Able to work well with people at a professional level
Languages
Hmong
Native/ Bilingual
References
References available upon request.
Timeline
Logistics Coordinator
OFI
03.2014 - Current
Data Specialist
MuniServices, LLC
09.2001 - 03.2014
Bachelor of Science - Business Administration
California State University, Fresno