Nancy Murillo Loza
Sacramento,California
Summary
Motivated professional with strong customer service background, excellent communication skills, and a well shown ability to remain calm under pressure. Experience in resolving problems, building a community with diverse individuals, and maintained proper documentation. Seeking to apply these strengths as a Police Officer Recruit that values teamwork, integrity, and engagement towards the community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Will Call Clerk
Berry Lumber
01.2021 - Current
- Reported stores losses when items were stolen or damaged.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Election Poll Worker
Sacramento County Voter Registration
03.2024 - 03.2024
- Facilitated voter registration processes, ensuring compliance with state regulations and accuracy in data entry checking verification.
- Assisted in training new poll workers on operational procedures and customer service standards.
- Coordinated logistics for polling locations, including setup and equipment distribution to ensure smooth operations.
- Monitored voting procedures, addressing voter inquiries and providing assistance as needed to enhance accessibility.
- Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
Seasonal Worker
Daiso
12.2020 - 01.2021
- Managed inventory restocking to ensure product availability and organization.
- Operated point-of-sale systems, processing transactions efficiently for customer satisfaction.
- Assisted customers in locating products and provided information on promotions.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals through effective communication.
Education
Associate of Arts - Criminal Justice
American River College
Sacramento, CA05-2026
High School Diploma -
River City High School
West Sacramento, CA06-2020
High School Diploma -
River City High School
West Sacramento, CA06-2020
Skills
- Principles and practices of record keeping and reporting
- Decision making
- Quality control
- Communication
- Information security
Certification
- CPR Certification Training - 2024
- Introduction to Homeland Security Planning Training - 2025
Languages
English
Spanish
Timeline
Election Poll Worker
Sacramento County Voter Registration
03.2024 - 03.2024
Will Call Clerk
Berry Lumber
01.2021 - Current
Seasonal Worker
Daiso
12.2020 - 01.2021
Associate of Arts - Criminal Justice
American River College
High School Diploma -
River City High School
High School Diploma -
River City High School