Nancy Neeley
Durango,CO
Summary
Detail-oriented professional with extensive experience in documentation oversight and compliance. Proven ability to maintain accurate records and streamline processes, contributing to financial efficiency and regulatory adherence.
Overview
27
27
years of professional experience
Work History
Home Care Program Coordinator
CommonSpirit Mercy Home Health/ Hospice
Durango, CO
04.2002 - Current
- Oversaw documentation processes, ensuring compliance with healthcare regulations.
- Maintained comprehensive records for program activities and audits.
- Collaborated with departments to align efforts with organizational objectives.
- Logged program activities, preserving official records for internal and government reviews.
- Completed multiple work queues in EMR, including patient and claims processing.
- Conducted daily ICD coding for Mercy Home Health and Hospice of Mercy.
- Developed a process for inpatient coders, eliminating outsourcing and reducing costs.
- Managed invoicing and payment collection for Hospice Room and Board.
Administrator
Sunshine Gardens West Assisted Living, LLC
Durango, Colorado
08.1998 - 12.2001
- Assisted residents with daily living activities to ensure comfort and well-being.
- Communicated effectively with families regarding resident care and facility updates.
- Supported new employee orientation by providing training on facility policies and procedures.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Responded promptly to customer complaints in a professional manner.
- Completed employee payroll.
- Completed the hiring process for new employees.
Education
Some College (No Degree) - Nursing
University of New Mexico
Albuquerque, NMSkills
- Documentation compliance
- Insurance verification
- Financial management
- Effective communication
- Attention to detail
- Adaptability
- ICD coding
- Program coordination
- Team collaboration
- Problem solving
- Time management
References
References available upon request.
Timeline
Home Care Program Coordinator
CommonSpirit Mercy Home Health/ Hospice
04.2002 - Current
Administrator
Sunshine Gardens West Assisted Living, LLC
08.1998 - 12.2001
Some College (No Degree) - Nursing
University of New Mexico
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