Nancy Newton
Farmington,NM
Summary
With a proven track record at Life Care Center, I excel in resident care, particularly in ADLs and medication administration. Ability to foster long-term relationships and enhance patient satisfaction through compassionate care stands out. I've significantly streamlined medication processes and admissions, showcasing problem-solving skills and empathetic approach to patient interactions.
Reliable Medical Support professional with 23 years of experience in Long Term Care environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Conscientious Healthcare professional offering over 23 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
24
24
years of professional experience
1
1
Certification
Work History
CMA
Life Care Center
12.2024 - Current
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Contributed to efficient facility operations by preparing and organizing medications in advance for scheduled distribution times.
- Enhanced patient care by administering medications according to prescribed schedules and dosages.
- Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.
- Performed regular safety checks on medication storage areas to maintain a secure and organized environment.
- Streamlined medication administration processes, ensuring timely delivery of required treatments.
CNA, Activity Director, Admission Director
Cedar Ridge Inn Nursing Home
11.2020 - 11.2024
- Enhanced team collaboration through regular communication
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Served as a liaison between prospective students, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.
- Streamlined the admissions process for efficiency, resulting in faster response times for prospective students.
- Mentored and provided professional development opportunities for admission staff, leading to enhanced performance and personal growth within the team.
- Coordinated efforts with financial aid office to provide comprehensive assistance and guidance for applicants seeking funding opportunities.
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
CNA, CMA, Assisted Living Director, Admissions
Aztec HealthCare
08.2000 - 10.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Conducted regular assessments of residents'' physical, emotional, and cognitive well-being to adjust care plans accordingly.
- Streamlined operations by developing and implementing effective policies, procedures, and protocols for the assisted living community.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel.
- Conducted regular facility inspections to maintain a clean, safe, and welcoming environment for residents and their families.
- Implemented safety protocols to mitigate risks and ensure a secure living environment for all residents.
- Organized engaging social events and activities to enhance residents'' quality of life while promoting socialization within the community.
- Evaluated prospective vendors for essential supplies or services based on competitive pricing, reliability, quality assurance standards ensuring overall operational excellence in the facility.
- Ensured regulatory compliance by conducting thorough internal audits and addressing identified issues promptly.
- Kept families informed about their loved ones'' progress through regular communication channels such as newsletters, phone calls, or email updates.
- Managed admissions department employees and office functions.
- Established and enforced policies and objectives governing learning activities.
- Maintained detailed calendar of interviews, meetings and phone calls.
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Served as a liaison between prospective students, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.
- Managed a diverse team of admissions professionals, fostering a collaborative work environment focused on achieving departmental goals.
- Collaborated with marketing teams to create compelling promotional materials that showcased the unique qualities of the institution.
Education
No Degree - Nursing
San Juan College
Farmington, NMHigh School Diploma -
Bloomfiels High School
Bloomfield, NM05-1984
Skills
- Resident Care in all ADL's
- Administration of Medication
- Provide Activities to residents
- Admitted residents for Skilled and Long Term Services
Certification
Certified Nursing Assistant
Certified Medication Aid
Timeline
CMA
Life Care Center
12.2024 - Current
CNA, Activity Director, Admission Director
Cedar Ridge Inn Nursing Home
11.2020 - 11.2024
CNA, CMA, Assisted Living Director, Admissions
Aztec HealthCare
08.2000 - 10.2020
Certified Nursing Assistant
Certified Medication Aid
No Degree - Nursing
San Juan College
High School Diploma -
Bloomfiels High School
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