Nancy Ngo
St. Petersburg,FL
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Joto's Japanese Steak House
05.2023 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Proactively assisted servers during busy times, helping expedite food delivery and maintaining high guest satisfaction throughout their meal.
Education
Associate of Arts - Biology
St. Petersburg College
St. Petersburg, FL12-2025
High School Diploma -
St. Petersburg High
St. Petersburg, FL05-2023
Skills
- Customer service
- Effective multitasking
- Phone etiquette
- Cleaning and sanitation
- Hospitality service expertise
Certification
- SPC Workforce Education
Certified Medical Assistant Program
-Completion December 2024
- NHA (CCMA) Certification Exam
- In Progress
- Infusion Knowledge
IV Certification
- Completion February 2025
Timeline
Hostess
Joto's Japanese Steak House
05.2023 - Current
- SPC Workforce Education
Certified Medical Assistant Program
-Completion December 2024
- NHA (CCMA) Certification Exam
- In Progress
- Infusion Knowledge
IV Certification
- Completion February 2025
Associate of Arts - Biology
St. Petersburg College
High School Diploma -
St. Petersburg High
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