Nancy Nguyen

Led a regional math conference, ensuring smooth operations and engagement for attendees. Raised over $10,000 to support school initiatives through school-wide and community fundraisers, including managing a Publix fundraising event. Coordinated large-scale events, directing volunteers and streamlining efforts to maximize impact. Additionally, delivered a lecture at a local high school, sharing insights on leadership, and student engagement.

As a front-end operation associate at Target, I adapted to multiple roles including guest services and fulfillment, collaborating closely with team members to ensure that operations ran smoothly. During a three-day power outage, I directed staff to assist customers and coordinate tasks under pressure. As systems came back online, I led transition operations and completed 65 units of backlogged online orders, preventing major sales loss. I also ran a toy event, curating themed displays and optimizing product placement, increasing prior sales by 135%.

As a nail salon receptionist, I led a team of 18 nail technicians and increased sales by 110% by improving scheduling and workflow. I organized client appointments, checked customers in and out, and implemented a color-coded system for our nail technicians, reducing downtime and earning a weekly "thank you" from my manager. I also trained staff on upselling techniques and standardized procedures and coordinated daily operations to keep the salon running smoothly and professionally.

I cared for a patient with stomach cancer by arranging instruments and prepping equipment. I also answered team questions while a radiologic technologist, nurse, and physician coordinated imaging and planned the procedure. Observing their precision and teamwork showed me how careful coordination reduces risk in high-stakes situations. In general medicine, I took notes as physicians discussed wound care for a patient with a second-degree burn, reinforcing the importance of patient privacy and professional responsibility.

I participated in a selective, application-based club (5 class seats) that blended academic and extracurricular work. Spearheaded a school-wide marketing program promoting club merchandise, boosting sales by 105% and enabling the launch of a new clothing line. I led two design workshops, creating 13 original designs for 5 apparel items, which we sold at football games and through weekly on-campus student sales. These designs were featured at 10 on- and off- school events, reaching ~1,500 students and increasing club engagement.

When I noticed our recycling bins were being treated like second trash cans, I brought it up at Environmental Science Club-and we decided to fix it together. I initiated a weekly collection system for all classrooms and we created a school-wide poster campaign to educate students on proper disposal. Working alongside my peers and promoting sustainable habits, I reduced waste buildup and fostered a culture of environmental responsibility.

Led 14+ service projects supporting my school and local community. I organized two major car washes, mobilizing 25 members and raising over $1,000 for school initiatives. I spearheaded a community cleanup, directing the club of 32+ members in coordinated waste collection efforts. Additionally, I designed and launched a countywide digital service outreach platform, managing large-scale events involving 300+ students and streamlining inter-school collaboration.

Working as a hostess, I welcomed guests and helped manage the flow of the restaurant. I handled reservation and waitlists and coordinated seating. I developed an organizational seating chart on our Hong's POS system, making the host position more efficient. This system increased table turnover by 30% and lowered wait times, and improving the guest experience by minimizing bottleneck during busy hours. I learned to stay composed and work efficiently under pressure. Working closely with my team helped me grow into a dependable team player.