Nancy Oliveros
Summary
Developed skills in food service and customer interaction in fast-paced environment, looking to transition into a Leadership role. Demonstrates meticulous attention to detail and commitment to maintaining cleanliness and safety standards. Aiming to leverage transferrable skills in new, dynamic role.
Overview
23
23
years of professional experience
Work History
Nutrition Services Attendant/ Part Time Lead
Providence Health & Services
01.2022 - Current
- Maintained detailed records of food temperatures during cooking processes following established regulatory requirements aimed at promoting food safety.
- Effectively communicated with patients, families, and healthcare professionals regarding dietary restrictions or special requests for meals.
- Promoted a clean and safe work environment through diligent adherence to sanitation protocols and guidelines.
- Utilized POS system to receive and process food and beverage orders.
- Coordinated with kitchen staff members effectively, ensuring smooth operations during peak service hours.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
Assistant Store Manager
Big Lots
08.2011 - 01.2022
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Assistant Store Manager
Loehmann's
04.2007 - 06.2011
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Retail Supervisor
Ross Stores
03.2002 - 02.2007
- Mentored new sales associates to contribute to store's positive culture.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Coordinated merchandising displays, signage and sales enablement.
Education
High School Diploma -
Los Amigos High School
Santa Ana, CA06.2002
Timeline
Nutrition Services Attendant/ Part Time Lead
Providence Health & Services
01.2022 - Current
Assistant Store Manager
Big Lots
08.2011 - 01.2022
Assistant Store Manager
Loehmann's
04.2007 - 06.2011
Retail Supervisor
Ross Stores
03.2002 - 02.2007
High School Diploma -
Los Amigos High School
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