Nancy Olvera
Downey,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Property Administrator Assistant/On-Site Property Manager
L'Abri Management
Downey, CA
02.2023 - Current
- Maintained positive relationships with tenants through clear communication and prompt responses to maintenance request or concerns.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Prepared and maintained accurate records of tenant communication, lease agreements, and payment history.
- Fictitious business name filing and publication for 100+ properties.
- Negotiated favorable contract terms for clients, resulting in cost savings and risk reduction.
- Completed housing forms working closely with caseworkers.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
Administrative Assistants
Darlee Co
Rosemead, CA
03.2020 - 02.2023
- Conducted thorough investigations into complex claim issues, resolving disputes fairly and effectively.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Verify and process customer's orders for shipments, ensuring accuracy and completeness.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Maximized space utilization within the warehouse by employing effective stacking techniques when handling LTL shipments.
Sales Associate
Chesterline
Santa Fe Springs, CA
09.2012 - 08.2018
- Participated in the selection process for new vendors or carriers based on quality, reliability, and cost-effectiveness criteria.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Expedited issue resolution by promptly addressing customer concerns regarding shipment status or product information.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Processed domestic and international wire transfers.
Education
High School Diploma -
Youthbuild Charter School Of California
Los Angeles, CA2011
Skills
- Tenant relations
- Computer Proficiency
- Multi-family property management
- Exceptional oral and written communication skills
- Maintenance knowledge
- Data Entry
- Time Management
- Strong Problem Solver
Timeline
Property Administrator Assistant/On-Site Property Manager
L'Abri Management
02.2023 - Current
Administrative Assistants
Darlee Co
03.2020 - 02.2023
Sales Associate
Chesterline
09.2012 - 08.2018
High School Diploma -
Youthbuild Charter School Of California