Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Overstreet

Vancleave,MS

Summary

Dynamic leader with a proven track record at Walmart, adept in operations management and fostering team leadership. Excelled in enhancing customer satisfaction and reducing inventory losses, demonstrating exceptional problem-solving and staff management skills. Achieved significant improvements in process efficiency and staff collaboration, underscoring a commitment to excellence and adaptability.

Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 20 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of department.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Proactive and meticulous manager with over 20 years of experience in the retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Customer-focused professional with successful 20-year career in retail sector. Dynamic successful applying inventory control in busy business environment.

A results-driven management professional with strong background in overseeing departmental functions and driving team success. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.

Experienced with managing diverse teams and optimizing departmental operations. Utilizes leadership and strategic planning skills to improve efficiency and team performance. Track record of fostering collaboration and achieving organizational objectives.

Overview

2021
2021
years of professional experience

Work History

Dept Manager

Walmart
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Customer Service Representative

Superior Optical Lab

Responded to customer request for products, services and company info


Resolved customer complaints resulting in customer complaints


Assist veterans by placing eyeglass orders online and over the phone


Verified orders are processed in a timely manner


Works with vendors uploading inventory to website

Asset Protection Associate

Walmart
02.2013 - 09.2020

Identified trends of overstock inventory and mitigate the loss of inventory and cost


Helped multiple store locations reduce losses of inventory by strategizing proactive policies


Improved inventory controls by receiving merchandise correctly from vendors and warehouses.


Prepared store annually for inventory of goods

Education

Diploma -

Vancleave High School
Vancleave, MS
05.1996

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Task delegation
  • Decision-making
  • Customer engagement
  • Goals and performance
  • Retail management
  • Work planning and organization
  • Staff development
  • Personnel training and development
  • Loss prevention
  • Sales reporting
  • Order management
  • Order processing
  • Product restocking
  • Operations management
  • Operations
  • Vendor management
  • Business development and planning
  • Adaptability and flexibility

Timeline

Asset Protection Associate

Walmart
02.2013 - 09.2020

Dept Manager

Walmart

Customer Service Representative

Superior Optical Lab

Diploma -

Vancleave High School
Nancy Overstreet