Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nancy Parraguirre

Santa Maria,CA

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinating resources to meet expected business and customer demands.

Overview

18
18
years of professional experience
1
1
Certification

Work History

General Manager

Boomers! Parks
Santa Maria, CA
10.2019 - Current
  • Oversaw daily operations and ensured adherence to company policies and procedures.
  • Implemented training programs for new employees to ensure compliance, and annual refresh training for seasoned employees.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Administered employee discipline through verbal and written warnings.
  • Maintained relationships with vendors to obtain the best pricing on supplies, materials, and deliveries.
  • Directed safety operations and maintained a clean work environment to adhere to FDA, DOSH, and OSHA requirements.
  • Delegated work to staff, setting priorities and goals.

Assistant General Manager

Boomers! Parks
Santa Maria, CA
09.2012 - 10.2019
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Facilitated communication between departments to ensure seamless operations.
  • Managed payroll and timekeeping systems accurately and efficiently.
  • Participated in recruitment, interviewing, and hiring processes to build a strong team.
  • Prepared staff work schedules, and assigned team members to specific duties or stations.
  • Coordinated with the General Manager to develop and implement strategic plans.

Food and Beverage Manager

Boomers! Parks
Santa Maria, CA
03.2010 - 09.2012
  • Established and enforced standard operating procedures for restaurant compliance with health and quality standards.
  • Conducted inspections of dining and serving areas to ensure cleanliness and proper setup.
  • Served food and beverages while assisting staff in maintaining efficient service.
  • Monitored restrooms and dining areas to uphold hygiene standards.
  • Reconciled daily transactions, balancing cash registers and depositing earnings promptly.
  • Maintained precise records of daily transactions utilizing point-of-sale systems.

Supervisor

Boomers! Parks
Santa Maria, CA
07.2007 - 03.2010
  • Supervised daily operations, ensuring smooth park activities and guest satisfaction.
  • Coordinated staff scheduling to maintain optimal coverage during peak hours.
  • Directed a team of 20-40 employees, enhancing operational efficiency.
  • Resolved guest complaints promptly to uphold a positive park experience.
  • Administered employee lunches and breaks in compliance with state law.
  • Operated rides safely for diverse audiences in fast-paced amusement park environment.
  • Monitored ride conditions and ensured compliance with safety regulations consistently.

Education

High School Diploma -

Pioneer Valley High School
Santa Maria, CA
06-2008

Skills

  • Budget management
  • Regulatory compliance
  • Inventory control
  • Staff scheduling
  • Safety management
  • Payroll administration

Certification

  • CPR and First Aid Certified
  • RBS Server Certificate
  • State Food Manager Certification

References

References available upon request.

Timeline

General Manager

Boomers! Parks
10.2019 - Current

Assistant General Manager

Boomers! Parks
09.2012 - 10.2019

Food and Beverage Manager

Boomers! Parks
03.2010 - 09.2012

Supervisor

Boomers! Parks
07.2007 - 03.2010

High School Diploma -

Pioneer Valley High School

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