Nancy Pasciuto
Hillsdale
Summary
Collaborative, results-driven and innovative Human Resources professional, known for driving positive change and improving employee satisfaction. Prioritizes team collaboration and adapts to evolving business needs. Key skills include talent management and conflict resolution.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Human Resources Director
NBCUniversal
01.2024 - Current
- Responsible for day-to-day business partnerships, specifically for our Global Streaming Product and Global Video Engineering organizations, relying on my experience and HR expertise to solve problems, remove obstacles and support employees and the business.
- Support multiple Executive Leaders, organizations, and locations with two direct reports assisting with an overall population of 800+ employees providing remote, hybrid and onsite assistance.
- Established trust and built relationships with the Product and Technology leadership team, while continuing to learn and understand the Global Streaming business.
- Manage and collaborate with our leaders and legal partners in executing layoffs and restructurings across the portfolio as needed.
- Successfully organized and facilitated Talent Touchbase sessions for the organization, allowing us to assess top talent across the Product team and showcase the data to the executive leadership team.
- Conduct compensation reviews for promotions, ensuring fair and equitable promotion cycles throughout the year.
- Manage in a Global environment, overseeing and supporting both our Sky and NBCU populations. This includes working closely with legal and learning Sky and UK policies to better serve the team.
- Effectively managed through organizational change, bringing two cultures together between Sky and NBCU as part of project Gold and supporting Commerce Product with their consultation, restructuring, and hiring needs. Leading several teams from leadership, Finance and Sky and NBCU recruiting across the US and UK, allowing us to recruit over 60 new total positions in the new Commerce structure.
- Successfully assisted with creating a new Product Operations team and onboarded a new leaders into the organization.
- Organized Focus Groups to gather additional feedback from the Product team, to enhance the culture of our Product organization.
- Collaborated with leaders and Finance partners to ensure consistency and accuracy in managing our Product and Tech headcount.
- Effectively managed the completion of merit for both Sky and NBCU.
- Partnered with senior leaders with Team Offsite preparation and facilitation.
- Played a key role in accurately mapping employees to proper levels, integrating both Sky and NBU process, and worked with Sky partners to improve onboarding process.
- Serve as the HR representative, partnering with our Product Operations team, Operations and Technology and Technology partners to work on the ongoing IT/Collaboration issues we encounter while operating in two different entities as a Global Streaming team.
- Oversee employee relations concerns and investigations, while training the Human Resources team on the process.
Human Resources Director
NBCUniversal
01.2019 - 01.2023
- Maintained day-to-day business partnerships, specifically for the Technical Operations team.
- Supported multiple Executive Leaders, organizations, and locations with two direct reports assisting with an overall population of 750+ employees providing both remote, hybrid and onsite assistance.
- Managed the resolution of employee relations issues with a proactive, inclusive, and fair approach, leveraging experts from our Labor Relations and Employment Law teams as needed.
- Interpreter and implementer of HR policies, practices, and procedures for all levels of employees, looking to further the mission, values, and strategic vision of the business.
- Championed both the employee perspective and company needs to promote a positive, collaborative, respectful, and engaging work environment.
- Conducted Exit Interviews and study turnover data to uncover trends for employee loss.
- Managed our workforce plan, which includes partnering with clients and our internal Talent Acquisition team, to create innovative and effective recruitment strategies seeking candidates with diverse backgrounds and life experiences and using exceptional candidate selection skills to build the best team for the organization.
- Managed several projects that helped drive and support the organization’s long-range plan. Which includes developing front-line leadership training that was launched successfully across all major locations to our front-line leaders, which is now being used across other lines of business.
- Negotiated salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt level.
- Successfully partnered with senior leadership in several organizational changes, which included department closures (union and non-union environments) and org redesign.
- Helped develop COVID-19 protocol at the start of Pandemic and continued to contribute to developing organizational policies, such as return to office strategies incorporating labor standards and industry best practices and creating inclusive work environments with the various worker types.
- Partnered with Legal and Compensation to implement pay equity reviews across the organization, which included market adjustments in various divisions.
Human Resources Manager
NBCUniversal
01.2018 - 01.2019
- Primary human resources representative for employees, including executives, by providing support and leadership.
- Handled employee relations issues by interfacing with clients, taking statements, and providing coaching or discipline.
- Coordinated and implemented organizational changes such as reorganizations and layoffs.
- Developed and facilitated employee development training (i.e., leadership training, new hire orientation)
- Worked with leadership regarding promotions and oversaw terminations, resignations, and leave of absences.
- Drafted and created employment verifications, expectation memos, performance plans, separation agreements, and severance documents.
- Trained new HR colleagues in HR and organizational processes.
- Worked with leaders and employees to establish and maintain a positive work environment and serve as an employee advocate.
- Interpreted, enforced, and adhered to the policies and regulations of numerous employee populations, including exempt and non-exempt, union and non-union, contractor, and staff with end date.
- Partnered with various teams around the company, including Talent Acquisition, Finance, Legal, Labor Relations, Immigration, and Compensation
Tri-Brand Regional Human Resources Manager
Enterprise Rent-A-Car
Southern New York City and JFK Airport Region
01.2016 - 01.2018
- Company Overview: the world’s largest car rental company, globally recognized for top customer service.
- Partnered with executives through the integration of our Enterprise airport operations with the National and Alamo airport operations by training employees and management, providing orientation on policies and procedures, and auditing HR data.
- New HR organization startup: implemented programs and policies in the areas of training, compensation, incentives, employee recognition and new hire orientation.
- Business Compliance Committee Co-Chair. Implemented training on methods to report concerns and consistent review of policy and procedure. Resulted in 15% reduction in ethics-related investigations.
- Managed labor relations in workforce of over 50% union represented employees. Negotiation, interpretation, and administration of three collective bargaining agreements while promoting the company’s pro-employee philosophy.
- Maintained strong relationships and partnerships with union business agents to continue to grow and expand business operations.
- Represented company in grievance hearings, consistently leading to successful resolution of CBA disputes.
- Worked with high level executives and coached Managers consistently regarding actions to limit exposure and increase employee satisfaction.
- Oversaw all employee relations investigations and partnered with internal and external legal counsel in response to EEOC complaints and legal claims.
- Actively involved in succession planning for regional leadership positions by identifying top talent and creating development opportunities for their advancement.
- Oversaw HR generalist staff handling payroll, new hire orientation, leave of absence administration, and hourly associate inquiries.
- Developed, evaluated, and facilitated training for employees at all levels.
Regional Human Resources Manager
New York City South
New York City South
01.2008 - 01.2015
- Oversaw all employee relations and investigations.
- Ensured consistent, fair treatment of employees through regular auditing and assessment meetings as well as stay interviews with current employees.
- Implemented processes for consistent onboarding, training, recognition, and development for entry-through-management level employees.
- Coached and acted as a liaison between management and staff for employee relations and performance management.
- Business Compliance Committee Co-Chair. Updated executives quarterly on current risks and trends in ethics related investigations.
- Oversaw HR department functions including payroll, new hire orientation, and employee inquiries. Winner of the 2012 and 2014 HR Exceptional Achievement Award – Internal award given to top 20% of HR departments within the corporation.
Regional Human Resources Supervisor
NYC Region
NYC Region
01.2006 - 01.2008
- Developed and managed retention and employee satisfaction plans for the Region.
- Regional Diversity Team Chair- Drove diversity initiatives as well as external and internal community partnerships and events. Winner of FY07 and FY12 Diversity Team of the Year Award.
- Facilitated all severance meetings and administered agreements.
- Developed and facilitated training for employees at all levels.
- Interpreted and applied state/federal employment laws as well as company policies and procedures.
- Managed leaves of absence including applying for state and long-term disability.
- Oversaw the handling of investigations, performance management and involuntary terminations.
Regional Human Resources Assistant/Coordinator
Long Island Region
Long Island Region
01.2005 - 01.2006
- New hire orientation for Management Trainee program
- Led Management Trainee Internship program of 30+ interns annually. Structured scholarship contest and organized final projects. Maintained relationships to increase internship to FT hire ratio.
- Processed payroll changes for pay increase, job transfer, promotion, hire and termination.
- Facilitated benefits orientation for all new hires and during annual open enrollment.
Education
Bachelor of Science (BS) - Hospitality Management
St. John’s University
Jamaica, NYSkills
- Employment Law
- Mediation & Advocacy
- HR Policies & Procedures
- Labor Relations
- Leave of Absences
- Employee Relations
- Organizational Development
- Staff Recruitment & Retention
- Compensation Planning
- Benefits Administration
- HR Program/Project Management
- Employee Morale Programs/Events
- Performance Management
- Terminations & Layoffs
- HRIS Technologies
- Training and Development
- Conflict Management
- Coaching and Mentoring
- Human Resources Administration
Affiliations
Member of SHRM and De Novo Harriers Running Club
Certification
- Certified Professional in Human Resources (PHR, SHRM-CP)
- PHR - Professional in Human Resources and SHRM-CP
- NBCU Global Internal Communications Council
- NBCU Global Streaming Succession Planning Lead
Timeline
Human Resources Director
NBCUniversal
01.2024 - Current
Human Resources Director
NBCUniversal
01.2019 - 01.2023
Human Resources Manager
NBCUniversal
01.2018 - 01.2019
Tri-Brand Regional Human Resources Manager
Enterprise Rent-A-Car
01.2016 - 01.2018
Regional Human Resources Manager
New York City South
01.2008 - 01.2015
Regional Human Resources Supervisor
NYC Region
01.2006 - 01.2008
Regional Human Resources Assistant/Coordinator
Long Island Region
01.2005 - 01.2006
Bachelor of Science (BS) - Hospitality Management
St. John’s University